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- Tasks: Welcome patients and manage appointments in a busy, supportive environment.
- Company: High-end private fertility clinic focused on exceptional patient care.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while working in a compassionate setting.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Join a friendly team in a state-of-the-art clinic with career development opportunities.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000-£27,000 (depending on experience)
Probation: 3-6 months (performance-based)
Location: Borehamwood, Hertfordshire (a driver is preferred due to the location)
Hours: 9:00am - 5:30pm, 40 hours per week
Some weekend work required, with time off in lieu
Contract: Permanent
Start Date: Immediate (but happy to wait for the right person)
About the Role:
We are seeking a warm, engaging and highly organised Front of House Receptionist to join a high-end private fertility clinic in Borehamwood. This is a busy, patient-facing role where you will play a key part in ensuring every individual receives an exceptional experience from the moment they walk through the door. You will be the first point of contact for patients, providing a calm, welcoming and professional presence in what can often be an emotional and sensitive journey.
Key Responsibilities:
- Greeting patients and managing check-ins in a friendly and reassuring manner
- Booking and managing appointments
- Registering new patients and updating records
- Handling payments and providing information on clinic services
- Managing incoming calls and email enquiries
- Supporting patients throughout their treatment journey
- Working closely with clinical and administrative teams to ensure smooth daily operations
About You:
- Bubbly, confident and highly professional
- Strong communication and administrative skills
- Able to remain calm, organised and compassionate in a fast-paced environment
- Experience as a Medical or Private Healthcare Receptionist is desirable
- Comfortable learning new systems and processes
- Passionate about delivering exceptional patient care
If you enjoy being busy, love supporting patients, and want to be part of a friendly, state-of-the-art clinic where care and compassion come first, we’d love to hear from you. Please send your CV to be considered. All applicants must have the right to work in the UK.
Front of House Receptionist in Borehamwood employer: LIBERTY RESOLVE LIMITED
Contact Detail:
LIBERTY RESOLVE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist in Borehamwood
✨Tip Number 1
Make sure to research the clinic before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Front of House Receptionist, you'll need to be warm and engaging. Try role-playing with a friend to get comfortable with greeting patients and handling enquiries.
✨Tip Number 3
Dress the part! First impressions matter, especially in a patient-facing role. Choose an outfit that reflects professionalism and aligns with the clinic's vibe to make a great impact from the get-go.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Front of House Receptionist in Borehamwood
Some tips for your application 🫡
Show Your Personality: When writing your application, let your bubbly and confident personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your warmth and professionalism.
Tailor Your CV: Make sure your CV is tailored specifically for the Front of House Receptionist role. Highlight your relevant experience in patient-facing roles and any skills that show you can handle a busy environment with compassion and care.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our clinic!
How to prepare for a job interview at LIBERTY RESOLVE LIMITED
✨Know the Clinic Inside Out
Before your interview, take some time to research the private fertility clinic. Understand their services, values, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Front of House Receptionist, you'll be the first point of contact for patients. Prepare examples of how you've successfully handled difficult situations or provided exceptional customer service in the past. This will demonstrate your ability to remain calm and professional under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role's importance and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the clinic's culture, team dynamics, and patient care philosophy. This not only shows your enthusiasm but also helps you determine if the clinic is the right fit for you.
