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For Companies At a Glance
- Tasks: Be the first point of contact for customers with technical issues and provide support.
- Company: Join a fantastic Managed Service Provider with a supportive team culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Why this job: Kickstart your tech career while helping others solve their problems.
- Qualifications: A passion for technology and strong communication skills are essential.
- Other info: Great opportunity to learn and develop in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Liberty Recruitment Group is proud to be working with a fantastic Managed Service Provider who are looking for a 1 st Line Support Engineer to join their growing helpdesk team.
Located in Waterlooville, with hybrid working available (3 days a week in office) you will be the first point of contact when a customer has a technical issue. Youll use your inquisitive and technical capabilities to ques…
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1st Line Support Engineer employer: Liberty Recruitment Group
Contact Detail:
Liberty Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Engineer
✨Tip Number 1
Make sure you research the company and its culture before your interview. Knowing what they value can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice common interview questions related to technical support roles. Being able to articulate your problem-solving process will impress the hiring managers and show them you’re ready for the challenge.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows your interest in the role and helps you gauge if the company is the right place for you.
✨Tip Number 4
Apply through our website for a smoother application process. We want to make it easy for you to get noticed, so take advantage of our platform to showcase your skills!
We think you need these skills to ace 1st Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the 1st Line Support Engineer role. We want to see how your background aligns with the technical issues you'll be tackling!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our helpdesk team. Let us know what makes you tick!
Show Off Your Technical Skills: In your application, don’t forget to mention any specific technical skills or tools you’re familiar with. We love seeing candidates who are inquisitive and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Liberty Recruitment Group
✨Know Your Tech Basics
Make sure you brush up on the fundamental technical skills required for a 1st Line Support Engineer. Familiarise yourself with common issues and solutions, as well as the tools and software the company uses. This will show your potential employer that you're ready to hit the ground running.
✨Practice Your Communication Skills
As the first point of contact for customers, clear communication is key. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to simulate customer interactions. This will help you feel more confident during the interview.
✨Research the Company
Take some time to learn about the Managed Service Provider and their values. Understanding their mission and the services they offer will allow you to tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you some great talking points!
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions for your interviewer. Ask about the team dynamics, the types of issues you’ll be handling, or opportunities for growth within the company. This shows that you’re engaged and thinking about your future there.
