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- Tasks: Lead change management initiatives to ensure smooth transitions during projects.
- Company: Liberty Mutual Reinsurance is a global leader in insurance and reinsurance services.
- Benefits: Enjoy a vibrant, inclusive workplace with flexible working options and career development opportunities.
- Why this job: Join a team that values people and fosters a culture of innovation and resilience.
- Qualifications: Experience in change management principles and strong communication skills are essential.
- Other info: This role offers the chance to work on impactful projects in a supportive environment.
The predicted salary is between 42000 - 84000 £ per year.
Join to apply for the Change Manager: (Re)insurance role at Liberty Mutual Reinsurance
Join to apply for the Change Manager: (Re)insurance role at Liberty Mutual Reinsurance
The overarching objective of Change Management is to ensure the organisation is engaged and ready for change and that change is adopted and sustained by our people. Our Change Manager roles are a key point of contact & consultation for significant internal programs & projects.
You will deliver strategic advice to project stakeholders on the best way to successfully drive & monitor adoption of changes to ensure we achieve the full benefit realisation of any deliveries that require significant behavioural changes.
You will need to assist in embedding changes and new behaviours throughout any stage of the project lifecycle, including the pre and post-delivery phases of projects, more generally helping management and teams to get ready for project launch and then providing ongoing support after Go-Live.
You will follow an organisational approach & methodology, which needs to be adaptive for various cultural differences. This would include development of project change plans, change stakeholder & impact assessment, stakeholder management, leadership engagement, communications strategy, capability development and assessment, supporting documentation, training strategy, change readiness measurement & status reporting during a project, visualisations / simulations of future state for employees (day-in-the-life), support systems, change, monitoring of user adoption and resistance management plans.
Finally, you understand the impact of transformation and assist in defining your stakeholders’ new ways of working, ensuring the business is ready for the change and that projects are embedded rapidly & effectively.
About the Department & Team:
At LM RE, our people are at the heart of our success. That’s why Put People First is one of our core Liberty values, shaping how we work and grow together. We are committed to creating a workplace where our people thrive, and investing in them is a key pillar of our strategy.
The Enterprise Change Management (ECM) Team plays a vital role in ensuring LM Re successfully navigates change – whether strategic, technological, cultural or process driven. We don’t just implement change; we make it sustainable. By embedding change management skills, tools, and processes into LM Re’s culture, we empower teams at all levels to adapt with confidence and agility.
Our mission is to build a change-resilient organisation by fostering self-sufficiency, equipping leaders with the right capabilities, and driving a structured, people-centric approach to transformation. Through our work, we create lasting value, ensuring LM Re remains innovative, competitive, and ready for the future.
Key Responsibilities:
- Be a consultant & role model by helping to develop, drive, complete & adapt change plans and tools for the various projects and programs of work impacting on our people
- Apply change management methods, processes and tools to support the projects and initiatives. in achieving the required adoption
- Conduct impact analyses, assess change readiness and identify key stakeholders and areas of potential resistance in line with the CM service levels
- Represent the need for clear and defined measures of success / user adoption metrics and monitor change progress / user adoption
- Identify and plan for any anticipated resistance and support the business in implementing resistance management
- Provide input, document requirements and support the design and delivery of training programs
- Build strong relationships with the business stakeholders, through a solid and empathetic understanding of the projects impacts on people, to assist in shaping and delivering projects and their associated change plans.
- Work to build and gain maximum buy-in from change networks
- Feed into the LM Re Enterprise Change Plan ensuring that (1) Change activity is effectively connected across the business (2) Supports the business in building and maturing the Change Management capability (3) ‘Capacity & mood’ of the business is effectively better understood and managed
- Actively contribute to helping mature the Change management team through being visible in team meetings and promoting the team and capability positively through your business networks
- Build strong relationships with Communications function to effectively support project and programme change requirements and ensure connection of strategies and plans
- Work with the business to identify new change opportunities that haven’t been considered as part of anything else (and where approved by COO) assist to develop preliminary business cases
- Work with change sponsors to help coach them in how to perform their role effectively to the benefit of the change being implemented
- Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM\’s commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing.
Skills and Experience:
- Experience and knowledge of implementing change management principles, methodologies and tools e.g. PROSCI/ADKAR/APMG across multiple projects and programs in (re)insurance
- Experience developing and driving the successful delivery of multiple change plans (including resistance management)
- Experience in organisation design and/or in driving cultural/ behavioural change amongst diverse groups of people and cultures
- Strong understanding of the change journey, people impact and ability to navigate this process when implementing a new way of working
- Excellent communication skills with a good level of negotiation, influencing and presentation skills
- Flexible and adaptable; able to work in complex, interdependent scenarios and situations
- Experience as part of a team implementing a major programmes of change
- Experience with project management approaches (Agile / Waterfall), tools and phases of the project lifecycle
- A passion for driving operational and cultural change with a specific focus on delivering exceptional customer experience and results oriented approach.
- Self-starter with a team mentality comfortable in an environment that may require adaptable approaches to be successful
- Experience working directly with senior stakeholders with the ability to apply influence to ensure the desired outcomes
About Liberty Mutual Reinsurance:
Liberty Mutual Reinsurance is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why “Put People First” is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
- Offering a vibrant and inclusive environment and committing to their career development.
- Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
For more information, please follow the links below:
https://www.libertymutualre.com/careers/working-for-us
https://www.libertymutualre.com/careers/diversity-inclusion-wellbeing/inclusion-matters-networks
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Project Management, Information Technology, and Consulting
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Industries
Insurance and Financial Services
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Change Manager: (Re)insurance employer: Liberty Mutual Reinsurance
Contact Detail:
Liberty Mutual Reinsurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager: (Re)insurance
✨Tip Number 1
Familiarise yourself with change management methodologies like PROSCI or ADKAR. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role and its requirements.
✨Tip Number 2
Network with professionals in the (re)insurance sector, especially those involved in change management. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change in previous roles. Highlighting your experience with resistance management and stakeholder engagement will show that you have the practical skills needed for this position.
✨Tip Number 4
Research Liberty Mutual Reinsurance's recent projects and initiatives. Being knowledgeable about their current challenges and successes will allow you to tailor your discussions and demonstrate your genuine interest in contributing to their goals.
We think you need these skills to ace Change Manager: (Re)insurance
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Change Manager: (Re)insurance position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in change management principles and methodologies. Use specific examples from your past roles that demonstrate your ability to drive change and manage resistance effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for change management and how it aligns with Liberty Mutual's values. Highlight your understanding of the change journey and your experience in engaging stakeholders to ensure successful adoption.
Showcase Relevant Skills: Make sure to emphasise your communication, negotiation, and influencing skills in both your CV and cover letter. Provide examples of how you've successfully navigated complex scenarios and built relationships with stakeholders in previous roles.
How to prepare for a job interview at Liberty Mutual Reinsurance
✨Understand Change Management Principles
Familiarise yourself with change management methodologies like PROSCI or ADKAR. Be prepared to discuss how you've applied these principles in past roles, especially in the (re)insurance sector.
✨Showcase Your Stakeholder Engagement Skills
Highlight your experience in building relationships with stakeholders. Be ready to provide examples of how you've navigated resistance and gained buy-in for change initiatives.
✨Demonstrate Flexibility and Adaptability
The role requires working in complex scenarios. Share instances where you've successfully adapted your approach to meet changing project needs or cultural differences within teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of specific challenges you've faced in change management and how you overcame them, particularly in a diverse environment.
