Regional Water Intrusion Maintenance Manager

Liberty Military Housing – Own your passion for service! At Liberty Military Housing, we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honouring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

Responsibilities:

• Investigate and resolve water intrusion issues within LMH communities.
• Visit job sites as needed to determine proper procedures for a requested maintenance activity involving mold or water intrusion.
• Perform home visits, and communicate effectively with all parties involved in a water intrusion or mold related event.
• Provide guidance for in-house water intrusion, remediation, and restoration activities.
• Arrange services to be performed by outside contractors and maintain required documentation.
• Obtain bids and verify contractor invoices for accuracy.
• Recommend construction follow-up actions and coordinate said actions.
• Inspect ongoing in-house and contract work for quality.
• Assume responsibilities of an O&M Coordinator and implement Mold O&M Plan in accordance with company policies and procedures.
• Maintain familiarity with water intrusion/mold-related guidelines and acceptable methods for mold removal.
• Handle communication with residents and employees relating to mold.
• Provide authorization for emergency maintenance work involving water intrusion and mold.
• Assess complex remediation projects and determine when alternative accommodations are necessary.
• Maintain project files with appropriate forms for all activities involving water intrusion and mold.
• Hire, train, and develop water intrusion maintenance staff and ensure company policies, procedures and safety practices are applied.
• Supervise the water intrusion staff in the performance of their daily activities.
• Conduct safety inspections of water intrusion equipment, supplies and chemicals.
• Correct any unsafe condition or situation and train on-site and water intrusion maintenance staff in the correct handling of chemicals, supplies and equipment.
• Participate in various department or regional meetings, lead safety and department meetings with staff members.
• Review and maintain budget for water related losses.
• Purchase and order maintenance supplies, materials and equipment in an efficient and cost-effective manner.
• Ensure inventory is appropriately stocked and maintained.
• Ensure Service Requests are appropriately assigned and completed by the water intrusion team within the required time frame.
• Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
• Train maintenance staff on various items related to water intrusion, loss mitigation and leak prevention.
• Adhere to all company safety policies and ensure that all employees work in a safe and secure environment.
• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH’s standard operating procedures and policies.
• Comply with IICRC/ANSI guidelines for water loss mitigation/remediation.

Qualifications:

• Position requires a minimum of 5 years’ related maintenance experience.
• Proven ability to supervise and lead a large team.
• Advanced level of understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care and drywall repairs.
• Position is contingent on successful completion of IICRC WRT, and AMRT certification; current certification preferred, training may be provided for qualified candidates.
• Effective communication and interaction with management team, military partners, your team members, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.
• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
• Intermediate computer skills (able to operate mobile devices, PC, proficient in MS Excel, MS Word).
• Ability to operate a motor vehicle (valid license required).
• Must be available for on-call work assignments and emergency calls.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Ability to independently lift/carry supplies or equipment up to 65 lbs.
• Frequent reaching, stooping, bending and kneeling.
• Extensive walking and standing.
• Ability to climb up and down stairs/ladders.
• May require use of a personal or company vehicle, or electrical cart.
• Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, chemicals, unpleasant odors, and/or loud noises.
• Must be willing to work indoor/outdoor environments, in all weather conditions, and potentially hazardous conditions.

What we Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid holidays per year
• 40 hours Paid Sick Leave per year
• 80 hours Paid Vacation per year

Pay Range: $65,000 - $80,000 Annually