At a Glance
- Tasks: Lead HR Operations and Shared Services, ensuring high-quality service delivery across the UK & Ireland.
- Company: Join a rapidly growing global organisation with a collaborative culture.
- Benefits: Enjoy private medical insurance, 25 days holiday, and more perks!
- Other info: Hybrid working options and opportunities for travel to London and other locations.
- Why this job: Be part of an exciting journey in a tech business making a real impact.
- Qualifications: Significant HR Operations experience and strong knowledge of UK employment law required.
Liberty Recruitment Group are proud to be working exclusively with a fantastic global organisation in the search for an experienced HR Operations Lead! Our client is a rapidly growing organisation with an office presence across 5 continents. They are seeking a highly experienced HR Operations Lead. This newly created role reports into the HR Director, you will be responsible for building the HR Operations and Shared Services Functions across the UK & Ireland.
This Southeast based role comes with hybrid working options and will also involve regular travel to head office in central London as well as other locations in the UK. You must be comfortable with travel for this role. This permanent position is paying circa £75k with a great list of benefits!
It’s an exciting time to join this growing tech business, especially following their recent success in securing a major nationwide project.
What you’ll do as an HR Operations Lead:
- Lead and develop the HR Operations & Shared Services function, driving a high-performing, customer-focused service
- Define and implement service standards, processes, governance frameworks and SLAs
- Manage, coach and develop the HR Operations team, ensuring clear accountability and workload visibility
- Act as an escalation point for complex HR operational matters
- Oversee payroll and benefits delivery across the UK & Ireland, ensuring accuracy and compliance
- Support HRBPs and managers with robust, compliant ER processes
- Identify trends and recommend improvements to processes and policies
- Support organisational change, acquisitions and TUPE activity
- Produce regular HR reporting (headcount, absence, turnover, recruitment and service metrics)
- Develop dashboards and insights to support decision-making
- Ensure HR operations comply with UK & Ireland employment law, GDPR and internal policies
The ideal candidate will:
- Have significant experience leading HR Operations, HR Shared Services, People Services or HR Administration teams
- Be experienced in managing multiple projects with changing priorities and deadlines
- Have strong experience in payroll, benefits and employee lifecycle administration
- Come with strong knowledge of UK employment legislation and HR compliance requirements
- Have experience improving HR processes, controls, automation and service delivery
- Be very knowledgeable on HR systems, reporting and data governance
- Ideally have experience in complex, multi-site or matrix organisations
- Have excellent stakeholder management, communication and leadership skills
- Have excellent attention to detail with the ability to balance operational delivery, governance and employee experience
- Be resilient and comfortable with change and alternating priorities
- Ideally be CIPD Level 7 qualified or come with equivalent experience
Company Benefits:
- Private Medical Insurance
- 25 days holiday plus bank holidays
- Group Life Assurance
- Group Income Protection
- Employee Assistance Programme
- Innovative & collaborative work environment
- Plus, much more…
If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
HR Operations Lead employer: Liberty HR Recruitment
Liberty HR Recruitment is an exceptional employer, offering a dynamic work culture that prioritises employee engagement and growth. Located in Southampton, this role not only provides a competitive salary of up to £47,500 but also includes valuable benefits like a company car and ample opportunities for career progression, making it an ideal place for HR professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Lead
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Liberty HR Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Liberty HR Recruitment.
We think you need these skills to ace HR Operations Lead
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Liberty HR Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Liberty HR Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Liberty HR Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Liberty HR Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Liberty HR Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Liberty HR Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Liberty HR Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Liberty HR Recruitment and how you would contribute to adapting HR strategies.
