Liberty is seeking a Service Desk Analyst to join the ICT team in Knowsley. You will provide first-line IT support, handling incidents and service requests both remotely and on-site across UK locations.
You’ll log, classify and resolve issues with a strong focus on customer service, collaborating with 2nd/3rd line teams and maintaining clear, proactive communication throughout the resolution process. Role requires 2+ years of experience, knowledge of Microsoft 365, Windows 10, Active Directory
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First-Line IT Service Desk Analyst in Peacehaven employer: Liberty Group
Liberty is an exceptional employer for Gas Engineers, offering a competitive salary with uncapped earning potential and a comprehensive benefits package that prioritises employee wellbeing. With a strong focus on ongoing training and development, our supportive team environment fosters professional growth while allowing you to make a meaningful impact in the Sunderland Bridge community. Join us to enjoy steady work close to home, a company van, and the opportunity to thrive in your career.
