Chief Technology and Information Officer (CTIO) - Believ (London)

At Believ, formerly known as Liberty Charge, we’re committed to making sustainable transport accessible to everyone. We are a Charge Point Operator (CPO) dedicated to creating the UK’s most reliable electric vehicle charging network that is environmentally friendly and inclusive. Our mission centers on providing equitable access to EV charging and improving air quality for all. We collaborate with local authorities and businesses to deliver high-quality, reliable charging networks efficiently, at scale, and at no cost.

As a scale-up business backed by Liberty Global (also owners of Virgin Media O2) and Zouk Capital, we offer stability and long-term growth opportunities. You’ll join us at the start of our scale-up phase, working with a passionate team in a fast-paced, results-driven environment to meet ambitious shareholder targets.

About the role:

The CTO will be a key member of the Senior Leadership Team, responsible for setting the technology vision, managing teams to develop scalable platforms, selecting appropriate hardware, implementing workflow management systems, and enhancing data analytics and reporting. The CTIO will also lead innovation and investment efforts to support expansion into new markets.

Key Responsibilities:

• Develop and maintain integrated workflow management, enterprise support, and data analytics systems to support business operations.
• Oversee the development, deployment, and continuous improvement of the Charge Point Management System (CPMS) that manages our charging network.
• Lead product development, including the selection and integration of hardware and software to ensure excellent customer experience.

The individual must be an excellent team player and leader, capable of strategic planning, with strong technical skills. The CTIO will provide leadership in:

• Technology Strategy & Vision: Define and execute a roadmap supporting EV network scaling, hardware-software integration, asset management, workflow systems, reporting, and customer experience.
• Infrastructure Innovation: Oversee design and deployment of CPMS, charging hardware, energy management systems, and software platforms.
• Team Leadership: Build and lead a cross-functional team of engineers, product developers, and IT specialists.
• System Scalability: Ensure all systems are secure, reliable, and scalable for growth.
• Energy & Grid Integration: Lead initiatives in smart charging, vehicle-to-grid (V2G), renewable energy, and load management.
• Customer Platforms: Develop customer-facing apps, portals, and payment systems.
• Partnerships & Standards: Collaborate with vendors, OEMs, utilities, and regulators to ensure interoperability and compliance.
• Data & Cybersecurity: Establish cybersecurity protocols, ensure data privacy compliance, and leverage analytics for operational improvements.
• R&D Leadership: Invest in emerging technologies like V2G, AI, and smart grids to maintain a competitive edge.
• Budget & Supply Chain Management: Manage the technology budget and relationships with suppliers and partners.
• Company Leadership: Represent the organization on the SLT, contribute to communication and engagement strategies, and oversee collaboration across the business.

Qualifications and Experience:

• Degree in computer science, engineering, physics, math, or related field.
• 10+ years in technology leadership, preferably in a scale-up environment.
• Knowledge of EV hardware, networks, cloud infrastructure, IoT protocols (OCPP, MQTT), and energy systems is beneficial but not essential.
• Experience with cybersecurity, data privacy laws, and mission-critical infrastructure.
• Hands-on expertise in software development, network architecture, and hardware integration.

Skills/Capabilities:

• Strong data and analytical skills.
• Customer focus.
• Excellent leadership, organizational, and communication skills.
• Ability to translate strategic goals into operational plans.
• Resilient, adaptable, and entrepreneurial mindset.

Benefits:

• Competitive salary and bonus.
• 25 days’ annual leave plus Bank Holidays, with options to purchase extra days.
• Wellbeing benefits, including mental health support, insurance, and more.
• Pension contributions up to 10%.
• Car and cycle schemes, online learning platform, Volunteer Time Off, discounts, and VIP arena access.
• Enhanced parental leave policies.

Location:

Based in Southwark, with a hybrid work model (3 days in-office: Tuesday to Thursday). Believ is committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities. Please contact us to request support.

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