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- Tasks: Lead service development and enhance customer experience in a growing business.
- Company: Dynamic business services provider based in Bradford.
- Benefits: Competitive salary, generous perks, annual leave, and wellness benefits.
- Why this job: Make a real difference in customer relationships and service quality.
- Qualifications: Strong organisational skills, attention to detail, and customer onboarding experience.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A growing business services provider in Bradford is looking for a Service Development and Customer Support Manager. This role involves supporting service delivery, managing customer relationships, and ensuring high-quality service.
Candidates should have strong organizational and commercial skills, an eye for detail, and experience in customer onboarding.
Competitive salary and generous perks, including annual leave and wellness benefits, are offered in a dynamic environment.
Commercial Service Development & Customer Experience Lead in Bradford employer: Liberty Global
Contact Detail:
Liberty Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Service Development & Customer Experience Lead in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their customer experience approach and think about how your skills can enhance their service delivery. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your organizational and commercial skills can benefit the role. A confident presentation of your abilities can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Commercial Service Development & Customer Experience Lead in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your organizational and commercial skills, as well as any relevant experience in customer onboarding. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've managed customer relationships and supported service delivery in the past. We love a good story!
Show Off Your Attention to Detail: In this role, an eye for detail is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Liberty Global
✨Know the Company Inside Out
Before your interview, do some homework on the business services provider. Understand their mission, values, and recent developments. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Experience Skills
Prepare specific examples from your past roles where you've successfully managed customer relationships or improved service delivery. Highlight your experience in customer onboarding, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Organisational Skills
Since strong organisational skills are key for this position, be ready to discuss how you prioritise tasks and manage multiple projects. Consider sharing a time when your attention to detail made a significant impact on a project or customer experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to service development or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
