Account Handler in London

We’re looking for an Account Handler to join us in London. The Account Handler will support the Broking Director and Senior Broker in the administration and coordination of Liberty Blume’s global insurance programme and the numerous and varied additional commercial insurance requirements of the Group operating companies. This role is critical in ensuring efficient policy management, accurate documentation, and effective communication with internal stakeholders, clients, and insurers across multiple jurisdictions.

What will you be doing?

• Assist in the day-to-day management of the global insurance programme and other commercial insurances, including renewals, endorsements, and policy administration.
• Liaise with insurance clients and carriers to obtain quotations, policy documentation, and coverage confirmations.
• Maintain accurate and up-to-date records of all insurance policies, certificates, and related documentation.
• Support the preparation and submission of underwriting information for renewals and new placements.
• Coordinate the issuance of certificates of insurance and respond to internal and external coverage queries.
• Monitor policy deadlines and ensure timely processing of renewals and adjustments.
• Assist in claims administration, including notification, tracking, and documentation of claims in collaboration with clients and insurers.
• Support compliance with local regulatory and contractual insurance requirements across global operations.
• Prepare reports, summaries, and presentations for internal stakeholders as required.
• Contribute to continuous improvement of insurance processes and systems.

Essential Skills & Abilities

• Previous experience in an insurance administration or account handling role (preferably within a corporate or broker environment).
• Understanding of general insurance principles and policy structures (property, liability, etc.).
• Strong organisational skills with high attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced, international environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with insurance systems is an advantage.

Qualifications

• Relevant insurance qualifications (e.g., CII or equivalent) or working towards certification preferred.
• Educated to A-level standard or equivalent (degree desirable but not essential).

Personal Attributes

• Proactive and reliable with a strong sense of accountability.
• Collaborative team player with a willingness to learn.
• Analytical mindset with problem-solving capability.
• Professional and confident when interacting with stakeholders globally.

What’s in it for you?

• Competitive salary.
• 25 days annual leave with the option to purchase 5 more.
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.
• Matched pension contribution up to 10%.
• Access to our car benefit scheme.
• Access to our online learning platform to continue to develop and grow your career with us.
• The chance to join an innovative, fast-paced and passionate team.

Who We Are

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.