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- Tasks: Lead a team to deliver top-notch employee relations services and manage complex cases.
- Company: Join Liberty Global, a dynamic and innovative company with a passion for people.
- Benefits: Enjoy competitive salary, 25 days leave, wellness benefits, and a matched pension scheme.
- Other info: Hybrid working, opportunities for personal growth, and a supportive team environment.
- Why this job: Make a real impact by mentoring others and driving improvements in employee relations.
- Qualifications: Experience in Employee Relations or HR, with strong knowledge of UK employment law.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We’re looking for an Employee Relations Case Team Lead to join our team on a permanent, full-time basis, based in our Bradford office. The role offers hybrid working. The ER Case Team Leader plays a key role in delivering an effective, high‑quality employee relations service by leading a team of ER Case Advisors. The role ensures consistent and legally compliant case management, provides experienced oversight of complex and high‑risk matters, strengthens manager capability, and drives continuous improvement across ER quality, processes, and service delivery.
What will you be doing?
- Lead, mentor, and develop a team of ER Case Advisors to deliver a high‑performing, engaged, and consistent service
- Allocate and prioritise ER caseloads, balancing risk, complexity, and team capacity
- Provide expert oversight, challenge, and quality assurance on ER advice and case outcomes
- Supervise and support complex ER cases, acting as escalation point for high‑risk, sensitive, or business‑critical matters
- Partner with senior managers and key stakeholders to provide confident, pragmatic ER advice
- Ensure ER case management is fair, consistent, evidence‑based, and compliant with UK employment law and company policy
- Identify ER trends, risks, and root causes, using MI to inform actions and improve manager capability
- Drive continuous improvement across ER processes, policies, quality standards, and service delivery
Essential
- Proven experience in an Employee Relations or HR Advisory role
- Strong working knowledge of UK employment law, with practical application
- Proven experience managing complex, high‑risk ER cases end to end
- Strong collaborative stakeholder management skills, with the ability to influence and build alignment at all levels
- Confident decision‑maker, able to provide constructive challenge and clear direction
- Experience managing ER cases within a multi‑client or outsourced environment
Desirable
- Experience leading, managing, or mentoring HR/ER professionals
- CIPD Level 5 or Level 7 qualification (or equivalent experience)
- Background in high‑volume and/or unionised environments
- Experience supporting organisational change, including restructures, TUPE, or redundancy programmes
What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
- Matched pension contribution up to 10%
- 24 hours of paid Volunteer Time Off
- Discounted gym and wellness memberships
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast‑paced and passionate team
Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we’re eager to hear from you, no matter your background.
Employee Relations Case Lead employer: Liberty Blume
Contact Detail:
Liberty Blume Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Lead
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how your experience aligns with the role of an ER Case Team Lead. We want you to showcase your expertise and confidence!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've mentored or developed others in previous roles. Highlighting your ability to lead a team will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our innovative team.
We think you need these skills to ace Employee Relations Case Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Case Lead role. Highlight your experience in managing complex ER cases and your knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences that relate to leading and mentoring ER professionals, and don’t forget to show your passion for employee relations.
Showcase Your Stakeholder Management Skills: In your application, emphasise your collaborative skills and ability to influence at all levels. We value strong stakeholder management, so share examples of how you've successfully partnered with senior managers or key stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Liberty Blume
✨Know Your Employment Law
Brush up on UK employment law before your interview. Be ready to discuss how you've applied this knowledge in past roles, especially in complex ER cases. This will show that you’re not just familiar with the law but can also navigate it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and mentored teams in previous positions. Highlight specific instances where your guidance improved team performance or resolved high-risk cases. This will demonstrate your capability to lead the ER Case Advisors effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your decision-making skills in high-stakes situations. Think about past experiences where you had to provide pragmatic advice or manage sensitive cases, and be prepared to explain your thought process.
✨Demonstrate Continuous Improvement Mindset
Discuss how you've identified trends and implemented improvements in ER processes in your previous roles. Share specific metrics or outcomes that resulted from your initiatives to show your commitment to enhancing service delivery.