At a Glance
- Tasks: Lead payment operations, drive digital transformation, and enhance customer experience.
- Company: Join Liberty Global, a fast-growing tech-enabled business services provider.
- Benefits: Competitive salary, 25 days leave, wellbeing benefits, and career development opportunities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a collaborative team while driving innovation in payment operations.
- Qualifications: Experience in accounts payable/receivable, strong Excel skills, and excellent communication.
The predicted salary is between 56700 - 69300 £ per year.
We're looking for a Senior Manager, Payment Operations to be based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery.
The Payment Operations team is responsible for several key areas including:
- End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies
- Operational cash forecasting and working capital tracking
- Processing supplier payments & employee expenses
This is a key role within the Payment Operations function, with a dedicated focus on the Sunrise GmbH account. As Senior Manager of the Sunrise Purchase to Pay (P2P) Team, the role will act as workstream lead across invoice processing, query management and operational procurement activities delivered on behalf of Sunrise. The position will also play a central role in driving transformation and supporting Sunrise’s P2P initiatives, ensuring services are delivered in line with agreed SLAs and KPIs.
Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise, and collaborating with key stakeholders to identify, implement and embed both technical and practical solutions.
We are relationship-focused and aim to partner closely with the business to drive, promote and embed meaningful organisational growth. This is an excellent opportunity to work as part of a collaborative Payment Operations team. In return, we offer training and development opportunities to support your leadership capability and career progression, alongside structured reviews focused on career development and job satisfaction.
What will you be doing?
- Identify opportunities for digital innovation and improvement across various Payment Operations functions
- Collaborate with Transformation and Technology teams to define Payment Operations digital needs
- Lead digital transformation changes within Payment Operations functions
- Facilitate the implementation of new technology by supporting testing requirements within the designated delivery timelines
- Reimagine operational processes to drive a best in class, end-state solution whilst aligning with market needs
- Ensuring accurate and efficient delivery of all payment operations processes and providing leadership to the wider team in order to achieve KPI’s and deliverables
- Leading and resolving all high-profile customer escalations
- Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service
- Continuously review current processes, identify improvements and work with Digital Teams to deliver a solution
- Responsibility for delivery of any changes to operational structures
We tend to look for people with:
Essential:
- Experience working within a fast-paced accounts payable or accounts receivable department & delivering to timelines
- Experience of delivering process improvements and transformation change within a transactional finance department
- Strong excel skills essential
- Attention to detail
- Clear and concise written communication skills
- Strong verbal communication skills to explain issues and provide clear and important interpretation of analysis conducted
- To be able to lead and control meetings with senior stakeholders
- Be able to present information in a clear and concise format
- Stakeholder management (up to and including ExCom isn't essential but would be beneficial) – to be able to understand finance and operational customers’ needs and requirements to provide excellent customer service
- Organisation & time management
- Ability to work under pressure whilst maintaining customer excellence
- Experience co-ordinating change programs that feed into multiple teams from an operational perspective
- Resilience
- People management
- Managing and implementing compliance controls
Desirable:
- Strong understanding of SAP & Ariba
- In-depth understanding of a P2P function
- Agile worker
- Training & development
- Project management
- Operational understanding of SOX & IFRS
- Reporting experience
- Knowledge of basic accounting principles
- Collaboration working across internal and external teams in multiple offices to deliver improvements and standard process within the team
- Ability to work under pressure & meet targets without compromising on quality
- Solution driven – problem solver, open to change and different ways of doing things
- Keen interest in automation technology and driving operational improvement.
- Develops great relationships, is straight up and fair, always credible, accessible and approachable. Is mindful of the commercial aspects and impacts on people
- Create a smart disruption by challenging the way things are done, having a critical eye, learning from activities and being prepared to try new ways of doing things.
- Ability to adopt a consultative approach with our partners
What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more.
- Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
#LibertyBlume a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.
Senior Manager, Payment Operations in Bradford employer: Liberty Blume Business Solutions
At Liberty Blume, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Bradford that fosters collaboration and innovation. Our commitment to employee growth is evident through access to continuous learning opportunities, competitive benefits including a generous leave policy and wellbeing support, and a culture that values inclusivity and teamwork. Join us to be part of a passionate team dedicated to driving meaningful change and achieving ambitious goals together.
Contact Details:
Liberty Blume Business Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Payment Operations in Bradford
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Liberty Blume Business Solutions. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Liberty Blume Business Solutions.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Liberty Blume Business Solutions. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Senior Manager, Payment Operations in Bradford
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Liberty Blume Business Solutions and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Liberty Blume Business Solutions how you can be a team player!
How to prepare for a job interview at Liberty Blume Business Solutions
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Liberty Blume Business Solutions.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Liberty Blume Business Solutions's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
