At a Glance
- Tasks: Support HR systems and resolve queries while collaborating with teams.
- Company: Join Liberty Blume, a fast-growing tech-led global business services provider.
- Benefits: Competitive salary, 25 days leave, wellness benefits, and career development opportunities.
- Other info: Exciting growth opportunities in a dynamic and collaborative environment.
- Why this job: Be part of an innovative team redefining global business services with technology.
- Qualifications: Experience in HR systems support and strong customer service skills.
The predicted salary is between 29700 - 36300 £ per year.
We're hiring a People Systems HR Systems Specialist in Bradford. This is an exciting opportunity for a HR Systems Specialist to support on the successful delivery and ongoing assistance across our HR systems platforms. The role will see the individual working alongside HR and payroll teams and the wider business providing comprehensive support and timely resolution of systems queries and ad-hoc change requests from across the growing number of businesses that are supported by the Liberty Global Shared Services Centre.
Sitting within the Enterprise Systems HCM Team, you will work with the HR Support Manager in managing incidents, defining customer requirements and ensuring the change governance process is followed for any system or process activity. This will be a wide-ranging role covering support needs as necessary and will also include reporting, audit, compliance and change governance processes for our HR systems platforms.
You will be involved in providing 2nd line support for Oracle Fusion. You must be experienced in conforming to Service Level and Support Agreements, Audit, Security and Compliance standards, and maximising customer satisfaction. The role includes occasional travel to UK locations.
What will you be doing?
- Responding to specialist HR systems queries and data issues and following them through to a successful resolution working closely with the People Services and Oracle HCM teams to prioritise systems enhancements driven by continuous improvement activity or systems issues.
- Daily management of the incident management queue addressing incidents through to a successful resolution ensuring timely responses within service levels to customer requests.
- Support data uploads between Oracle and external providers.
- Generate business requirement documents that enable efficient and effective solutions to be built and review solution design documents against requirements, collaborating with Oracle HCM teams to ensure they meet customer requirements.
- Provide guidance on key Oracle Fusion and Oracle EBS modules and other HR systems.
We tend to look for people with:
- Preferred Knowledge & Experience:
- Experience within a similar system Support / Analyst role.
- Knowledge of end-to-end HR Processing.
- Experience working with Oracle HR Fusion modules and basic Oracle EBS.
- Experience working with large data populations and sensitive people data.
- Desirable:
- Ability to manage own workload and conflicting priorities.
- Strong stakeholder management and customer service skills.
- Strong skills in reporting and manipulation of data.
What’s in it for you?
- Competitive salary.
- 25 days annual leave with the option to purchase 5 more.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance.
- Matched pension contribution up to 10%.
- 24 hours of paid Volunteer Time Off.
- Discounted gym and wellness memberships.
- Access to our car benefit scheme.
- Access to our online learning platform to continue to develop and grow your career with us.
- The chance to join an innovative, fast-paced and passionate team.
Who we are:
Liberty Blume is a fast-growing, technology led global business services provider and part of the Liberty Global group. Championing a fresh approach and a curious mindset, we are on a mission to redefine global business services with our technology enabled solutions that deliver efficiency, scale and value. Whether it’s Business, Procurement or Financial Solutions, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow. It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change and collaboration. Liberty Blume is part of Liberty Global, one of the world’s leading converged video, broadband and communication companies, with operations in five European countries under the consumer brands Virgin Media, Telenet and UPC.
People Systems Support Specialist in Bradford employer: Liberty Blume Business Solutions
At Liberty Blume, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Bradford that fosters collaboration and innovation. Our commitment to employee growth is evident through access to continuous learning opportunities, competitive benefits including a generous leave policy and wellbeing support, and a culture that values inclusivity and teamwork. Join us to be part of a passionate team dedicated to driving meaningful change and achieving ambitious goals together.
Contact Details:
Liberty Blume Business Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Systems Support Specialist in Bradford
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Liberty Blume Business Solutions!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Liberty Blume Business Solutions.
We think you need these skills to ace People Systems Support Specialist in Bradford
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Liberty Blume Business Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Liberty Blume Business Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Liberty Blume Business Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Liberty Blume Business Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Liberty Blume Business Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Liberty Blume Business Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Liberty Blume Business Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Liberty Blume Business Solutions and how you would contribute to adapting HR strategies.