Complex Care Support Worker in Port Talbot

Complex Care Support Worker in Port Talbot

Port Talbot Full-Time 13 - 16 £ / hour (est.) No home office possible
Libertatem Healthcare

At a Glance

  • Tasks: Support a fun-loving client with personal care and daily activities.
  • Company: Join Libertatem, a top-rated healthcare provider making a real difference.
  • Benefits: Competitive pay, exclusive discounts, wellness support, and flexible hours.
  • Why this job: Make a meaningful impact while working with an adventurous client who loves life.
  • Qualifications: Experience with complex needs and a caring, compassionate nature required.
  • Other info: Flexible shifts available, including day and night options.

The predicted salary is between 13 - 16 £ per hour.

Location: Port Talbot

Pay: £15.31 - £16.08

Job Type: Zero-hour contract

Shifts: 8.30am-8.30pm, 7 days per week. Full time/part time hours available. Waking and sleeping night shifts available, 8.30pm-8.30am, 7 days per week.

About Us: At Libertatem, we believe in providing exceptional care that makes a real difference in people’s lives. We are a friendly, supportive team dedicated to helping individuals live independently and with dignity in their own homes.

Role Overview: We are offering an opportunity for experienced and dedicated Spinal Injury Support Workers to join our new client in Port Talbot, working on a 2:1 ratio. Our client is a fun-loving male in his early 20’s with a brilliant sense of humour and a passion for football—proudly cheering for both Cardiff City FC and Chelsea. He’s an adrenaline enthusiast who enjoys skiing, surfing, and zip-wiring. Our client has complex needs such as dystonia, dysphagia, and a PEG, plus allergies which require epi pens. To support his independence and lifestyle, we’re seeking support workers who are confident, empathetic, and capable of building a strong, trusting relationship, preferably via humour!

Key Responsibilities:

  • Assisting with personal care (washing, dressing, toileting)
  • PEG feeding and medication
  • Assisting with hydrotherapy physio
  • Supporting with nutrition
  • Administering medication (training provided)
  • Providing emotional support and companionship
  • Supporting with moving and handling, mobility and physical activities
  • Light housekeeping duties

What We’re Looking For:

  • Previous experience within a similar role, ideally supporting clients with complex needs.
  • Experience and/or knowledge of PEG, dystonia and dysphagia.
  • A valid UK driving licence essential to drive during shift.
  • A caring and compassionate nature.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Access to our benefits and communication platform.
  • Exclusive discounts at thousands of recognised retailers.
  • Access to our Wellness Centre.
  • Support with financial wellbeing.
  • Discounts on gym memberships.
  • Discounts on healthcare cash plans.
  • Employee Assistance Programme (EAP).

About Us: Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. Be part of something exceptional! The Libertatem Healthcare Group is proud to be rated OUTSTANDING by the Care Quality Commission and GOOD across all areas by CIW in Wales. Join a team that’s committed to delivering the highest standards of care and making a real difference every day.

Complex Care Support Worker in Port Talbot employer: Libertatem Healthcare

At Libertatem, we pride ourselves on being an exceptional employer that values the well-being and growth of our staff. Our supportive work culture fosters teamwork and camaraderie, while our commitment to employee development ensures you have access to training and resources to excel in your role. With competitive pay, flexible working hours, and a range of benefits including discounts on healthcare and wellness programmes, joining our team in Port Talbot means making a meaningful impact in the lives of others while enjoying a fulfilling career.
Libertatem Healthcare

Contact Detail:

Libertatem Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Support Worker in Port Talbot

✨Tip Number 1

Get to know the company culture! Before your interview, check out Libertatem's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.

✨Tip Number 2

Practice your storytelling skills! When discussing your experience, share specific examples that highlight your empathy and ability to build relationships. Use humour where appropriate—after all, our client loves a good laugh, and showing your personality can make you stand out!

✨Tip Number 3

Be ready for situational questions! Think about how you'd handle various scenarios related to complex care needs. This shows that you’re not just experienced but also proactive and prepared to tackle challenges head-on.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.

We think you need these skills to ace Complex Care Support Worker in Port Talbot

Personal Care Assistance
PEG Feeding
Medication Administration
Knowledge of Dystonia
Knowledge of Dysphagia
Emotional Support
Communication Skills
Teamwork
Independence
Mobility Support
Light Housekeeping
Empathy
Driving Licence

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a difference in people's lives, just like we do at Libertatem.

Tailor Your Experience: Make sure to highlight any relevant experience you have, especially with complex needs. We’re looking for support workers who can relate to our client’s unique situation, so don’t hold back on sharing your stories!

Be Yourself: We love a bit of personality! Don’t be afraid to inject some humour into your application. After all, building a trusting relationship is key, and showing your authentic self can help us see how you’d fit into our friendly team.

Apply Through Our Website: For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation about your future with Libertatem!

How to prepare for a job interview at Libertatem Healthcare

✨Know Your Client

Before the interview, take some time to learn about the specific needs of the client you'll be supporting. Familiarise yourself with terms like PEG feeding, dystonia, and dysphagia. This shows that you’re not just interested in the job, but also genuinely care about providing the best support.

✨Showcase Your Empathy

During the interview, highlight your ability to connect with clients on a personal level. Share examples of how you've built trusting relationships in previous roles. Remember, this position requires a caring nature, so let your compassion shine through!

✨Be Ready for Scenario Questions

Expect questions that put you in real-life scenarios related to complex care. Prepare by thinking about how you would handle situations involving personal care or emotional support. Practising these responses can help you feel more confident during the interview.

✨Bring Your Sense of Humour

Since the client has a great sense of humour, don’t hesitate to show yours! Light-heartedness can be a great way to build rapport. Just ensure it’s appropriate for the context, and remember that laughter can be a powerful tool in care work.

Complex Care Support Worker in Port Talbot
Libertatem Healthcare
Location: Port Talbot

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