At a Glance
- Tasks: Engage with customers to restore their accounts and implement effective recovery strategies.
- Company: Join Liberis, a leading UK financial services company with a focus on customer care.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for personal growth.
- Other info: Be part of a supportive team in a dynamic work environment.
- Why this job: Make a real difference by helping customers get back on track financially.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Liberis in the United Kingdom is seeking a Collections Agent to join the in-house collections team.
You will drive the receivables strategy, aiming to restore customers to good standing with timely, accurate actions.
You will communicate daily with customers by phone and email, identify inactivity causes, and implement rehabilitation strategies while maintaining high service standards and working within set budgets.
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We think you need these skills to ace SME Collections Specialist – Engagement & Recovery in Nottingham
Communication Skills
Customer Service
Problem-Solving Skills
Time Management
Attention to Detail
Negotiation Skills
Analytical Skills
