At a Glance
- Tasks: Support partner sales teams and ensure smooth deal progression from lead to funding.
- Company: Liberis, empowering small businesses with innovative financial solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative environment focused on continuous improvement and partner success.
- Why this job: Be the key link in a dynamic team, driving success for partners and merchants alike.
- Qualifications: Fluency in English and another language, plus experience in sales support or operations.
The predicted salary is between 54000 - 66000 £ per year.
At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.
The Partner Sales & Operations Executive sits at the heart of our partner ecosystem, acting as the key link between external partner sales teams and Liberis’ internal Sales and Operations functions. Unlike our direct sales channel, our partners originate applications on behalf of merchants. This creates a unique need: ensuring partner sales reps are supported, informed and enabled to successfully sell Liberis’ products in a competitive environment. This role is designed to deliver a best-in-class partner experience - reducing friction, accelerating funding timelines, and ultimately driving higher conversion through our partner channel.
You will work closely with Sales, Operations, Partnerships and other internal teams to ensure partner-submitted deals progress smoothly from lead to funding and beyond, while providing feedback to Product and Partner Sales Enablement to help shape and scale the future of the partner sales channel. You will also be the primary point of contact for partner sales reps, providing real-time support, guidance and updates - helping them choose Liberis over competitors by delivering exceptional service.
What you will be doing
- Act as the first point of contact for partner sales reps via phone line, inbox and Slack/Teams channels, taking ownership of the partner phone line and delivering clear, confident and high-quality support on every interaction.
- Support partners with pre-sales queries, helping them understand our product and positioning.
- Assist with quoting and structuring deals for prospective customers.
- Ensure new leads are correctly qualified and routed (including round-robin assignment to internal sales where required).
- Bridge product knowledge gaps, enabling partner reps to confidently sell Liberis, and provide structured feedback to Partner Sales Enablement to enhance training, content and overall partner effectiveness.
- Support partner reps in using the Partner Hub effectively, acting as a “super user” to troubleshoot issues, improve adoption and drive enhancements in collaboration with Product.
Operational Case Management
- Provide clear, timely updates to partner reps on application progress (status, requirements, SLAs).
- Take ownership of partner-submitted cases, ensuring smooth progression from submission to funding.
- Identify missing information or documentation and coordinate with partners to resolve gaps quickly.
- Update internal systems and cases where partners provide additional information.
- Escalate issues internally to unblock deals and maintain momentum.
Post-Funding & Relationship Support
- Respond to post-funding queries (e.g. balances, renewals, eligibility).
- Provide proactive insights to partners on when customers may be eligible for renewal.
- Ensure ongoing engagement with partner reps to drive repeat business.
Partner Experience & Continuous Improvement
- Collect feedback from partner sales reps to identify process improvements.
- Provide real time coaching and guidance to partners on how to submit high-quality applications.
- Work cross-functionally to improve partner journeys, reduce friction and increase conversion.
- Contribute to building scalable processes, playbooks and documentation for partner support.
What we think you'll need
- Language capabilities; fluency in English and minimum of one other (either Swedish, Finnish, German, Czech, Slovak).
- Experience in sales support, operations, partnerships or a similar fast-paced environment.
- Strong communication skills, with the ability to manage both internal stakeholders and external partners.
- Commercial mindset with an understanding of sales dynamics and partner-driven channels.
- Ability to multitask and manage high volumes of inbound queries across multiple channels.
- Strong problem-solving skills and ownership mindset.
- Experience working with CRM and support tools (e.g. Salesforce, Zendesk, Slack, Outlook).
- Ability to clearly communicate complex processes in a simple and structured way.
- A proactive approach to improving processes and partner experience.
What happens next?
Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
Partner Sales Associate New London, United Kingdom employer: Liberis
At Liberis, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates diversity and innovation. With a commitment to employee growth, our hybrid working model fosters collaboration while providing flexibility, ensuring that our team members thrive both personally and professionally. As a Real Living Wage employer, we value the contributions of our staff and provide meaningful opportunities to shape the future of embedded finance in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Sales Associate New London, United Kingdom
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Partner Sales Associate New London, United Kingdom at Liberis, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Liberis. Tailor your message to explain why you’re drawn to them and how you can contribute as a Partner Sales Associate New London, United Kingdom. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Partner Sales Associate New London, United Kingdom
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Liberis:When writing your cover letter, make sure to tailor your message specifically for Liberis. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Liberis
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Liberis that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Liberis that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Liberis’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
