At a Glance
- Tasks: Support customers through financial challenges and monitor receivables with accuracy.
- Company: Join Liberis, a dynamic team focused on customer support and financial solutions.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and a supportive team environment.
- Other info: Collaborative culture that values teamwork and offers growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in collections.
- Qualifications: Collections experience, excellent communication skills, and proficiency in Excel required.
The predicted salary is between 30000 - 40000 £ per year.
Liberis is looking for a Collections Agent to join our dynamic team in the UK. This role focuses on supporting our customers through financial challenges while maintaining high standards of accuracy and timeliness.
You'll be involved in engaging with customers, monitoring receivables, and ensuring a fair treatment for all.
The ideal candidate will have:
- Collections experience
- Excellent communication skills
- Proficiency in Excel
Our hybrid work policy encourages in-office collaboration, aiming to strike a balance between flexibility and teamwork.
Collections Specialist - SME Focus (Hybrid) employer: Liberis
At Liberis, we pride ourselves on being an excellent employer that values our team members' contributions and well-being. Our hybrid work model fosters a collaborative environment while offering the flexibility to work from home, ensuring a healthy work-life balance. We are committed to employee growth, providing ongoing training and development opportunities, making us an ideal place for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Specialist - SME Focus (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections space. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Liberis and understand their values and mission. Tailor your answers to show how your experience aligns with their focus on customer support and accuracy.
✨Tip Number 3
Show off your Excel skills! Be ready to discuss how you've used Excel in previous roles. Maybe even bring examples of reports or analyses you've done to demonstrate your proficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Liberis.
We think you need these skills to ace Collections Specialist - SME Focus (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your collections experience and communication skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through financial challenges and how you can contribute to our team at Liberis.
Show Off Your Excel Skills:Since proficiency in Excel is key for this role, mention any specific projects or tasks where you've used Excel effectively. We love seeing how you can leverage tools to enhance your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Liberis
✨Know Your Collections Basics
Before the interview, brush up on your collections knowledge. Understand the key principles of debt recovery and customer engagement. This will show that you’re not just familiar with the role but also passionate about helping customers through their financial challenges.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with customers in past positions. Think about times when you resolved conflicts or helped someone understand a complex issue—these stories will highlight your skills.
✨Excel Proficiency is Key
As proficiency in Excel is a requirement, be ready to discuss your experience with it. If possible, bring examples of reports or analyses you've created. You might even want to practice some common Excel functions beforehand to demonstrate your skills confidently.
✨Embrace the Hybrid Work Culture
Familiarise yourself with the hybrid work model and be prepared to discuss how you can contribute to both in-office collaboration and remote work. Highlight your adaptability and teamwork skills, as these will be essential in balancing flexibility with effective collaboration.
