Hospitality Operations Specialist

Hospitality Operations Specialist

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
L

At a Glance

  • Tasks: Supervise cleaning, manage stock, and assist guests for an unforgettable experience.
  • Company: Líbere, a dynamic hospitality company aiming to revolutionise alternative accommodations in Europe.
  • Benefits: Career growth, supportive team, work-life balance, and a permanent contract.
  • Other info: Exciting opportunity to be part of our London launch!
  • Why this job: Join a passionate team and make a real impact in the hospitality industry.
  • Qualifications: Experience in hospitality, excellent communication, and strong problem-solving skills.

The predicted salary is between 25000 - 30000 £ per year.

Overview

Líbere, as part of All Iron Group, was created by the founders of Ticketbis (acquired by eBay in 2016). We are different, agile, and dynamic with great growth. Our vision at Líbere is to create the largest alternative to hotels in Europe, focusing on alternative accommodations where technology, design, and experience will make a difference. With technology in the centre, we are pushing smart buildings and guest experience to the next level. Having automation and data-driven as part of our DNA, we are building attractive hospitality solutions to bring a unique experience to our guests.

Responsibilities

  • Supervise cleaning tasks, resolve maintenance issues, and follow up on pending tasks.
  • Support the City Manager and act on their behalf when necessary.
  • Manage stock orders, lost and found, invoices, purchases, and laundry/amenities logistics.
  • Assist guests with check-in, city info, and more, ensuring effective communication as their main point of contact.

What are we looking for?

Are you a detail-oriented, customer-centric individual who takes pride in ensuring guests have the best possible experience? Do you enjoy working in a fast-paced environment with a team of dedicated professionals? If so, we would love to have you join our team as a Hospitality Hero!

Qualifications

  • Previous experience in the hospitality industry preferred.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with excellent organizational and time management skills.
  • Strong problem-solving and decision-making abilities.

Why work with us?

At Libere Hospitality, we believe in creating a positive and supportive work environment where our employees can thrive. We offer:

  • We care about Results and People.
  • Opportunities for career growth and development.
  • A supportive and collaborative team environment.
  • A commitment to work-life balance.

Contract Type: Permanent Contract

Hours: 40hr - Wednesday to Sunday - 3pm to 11pm

Apply

We are currently preparing our landing in London and would love to meet you. If you are passionate about hospitality and are looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team!

Hospitality Operations Specialist employer: Líbere Hospitality Group

At Líbere, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises both results and the well-being of our employees. As we expand our presence in London, we offer exciting opportunities for career growth within a supportive team environment, where innovation and collaboration are at the forefront of our mission to redefine hospitality. Join us to be part of a dynamic company that values your contributions and encourages a healthy work-life balance.

L

Contact Details:

Líbere Hospitality Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Operations Specialist

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching Líbere and understanding their values. Show them you’re not just another candidate; you’re genuinely excited about their mission to revolutionise hospitality!

Tip Number 3

Practice your customer service skills! Role-play common scenarios you might face as a Hospitality Operations Specialist. This will help you feel confident and ready to impress during the interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Líbere!

We think you need these skills to ace Hospitality Operations Specialist

Customer Service Skills
Communication Skills
Detail-Oriented
Organisational Skills
Time Management Skills
Problem-Solving Skills
Decision-Making Abilities

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hospitality Operations Specialist role. Highlight your customer service experience and any relevant hospitality background to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to our mission at Líbere. Be genuine and let your personality come through.

Showcase Your Problem-Solving Skills:In the hospitality industry, things can get tricky. Use examples in your application to demonstrate how you've tackled challenges in the past. We love seeing how you think on your feet!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Líbere Hospitality Group

Know Your Stuff

Before the interview, make sure you research Líbere and their vision for hospitality. Understand their focus on technology and guest experience, and think about how your previous experience aligns with their goals.

Showcase Your Customer Service Skills

Prepare examples from your past roles where you went above and beyond for guests. Highlight your communication skills and how you resolved issues effectively, as this is crucial for a Hospitality Operations Specialist.

Be Detail-Oriented

Since the role requires strong organisational skills, be ready to discuss how you manage tasks and priorities. You might even want to bring a list of your past responsibilities to demonstrate your attention to detail.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your genuine interest in the position and the company.