At a Glance
- Tasks: Inspect business premises and produce detailed reports while building relationships.
- Company: Join Liberata, a leading business service provider transforming public and private sectors.
- Benefits: Enjoy competitive holiday, pension scheme, and professional development opportunities.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Good communication skills, planning abilities, and access to a vehicle required.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity within our Business Rates (NNDR) team for a full time Visiting Officer to undertake inspections of business premises within Swindon. The successful candidate will be required to produce detailed reports relating to visits they have undertaken, and to gather and verify evidence. They will also need to have their own vehicle and clean driving licence and be able to effectively plan a route of their planned visits within the district. Mileage expenses will be reimbursed for business miles travelled.
The candidate will need to be confident in meeting new people and building strong relationships while gathering important data to assist the Local Council. They will also be responsible for maintaining key relationships with high profile businesses within Swindon, and the review of new builds within the area.
Key tasks and responsibilities:- Conduct NNDR inspection visits and advice relating to all manner of discounts and exemptions.
- Support members of the public in completing applications/changes in relation to NNDR.
- Gather/verify evidence in conjunction with assessments.
- Hand deliver notification of recovery intention/outcomes to members of the businesses.
- Produce and deliver completion notices.
- Produce reports relating to the visits.
- Provide basic revenues processing duties.
- Ensure knowledge is kept up to speed in relation to Liberata and site policies.
- Assist in the preparation and processing of relief reviews.
The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work, to comply with the Health and Safety Policy and to co-operate with Liberata on health and safety matters at all times.
Essential Skills and Attributes:- Good planning and motivation skills
- Excellent verbal and written communication skills
- Familiar with use of technology
- Ability to work to pre-agreed targets
- Ability to work under your own direction
- Previous experience of inspection/visiting role useful, though not essential
- Access to vehicle and clean driving licence
Security vetting and checks: All successful candidates must meet the government’s Baseline Personnel Security Standard (BPSS). External candidates: This includes a basic criminal record check (for unspent convictions) and an annual adverse finance check (for CCJs, IVAs, bankruptcies, Scottish decrees, or Administration Orders). Internal candidates: An annual adverse finance check will be required. If you do not meet these requirements, your offer may be withdrawn.
Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values. Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.
The Benefits:Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. For the full list of benefits, please click here, but below is a taste of what we offer:
- Holiday: 26 days rising to 27 and then 28 after qualifying length of service
- Pension scheme: Contribute up to 6% and the company will match the contribution
- Professional development: Support towards gaining professional qualifications
- Reward scheme: A wide range of benefits, rewards and discounts
Visiting Officer (Business Rates) in Swindon employer: Liberata
Liberata is an exceptional employer that fosters a supportive and dynamic work culture, particularly for the Visiting Officer role in Swindon. With a strong commitment to employee development, you will have access to professional qualifications and a generous benefits package, including increasing holiday entitlement and a competitive pension scheme. Join us to make a meaningful impact in your community while enjoying a rewarding career with opportunities for growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Officer (Business Rates) in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Liberata. Understand their values and services, especially in the Business Rates sector. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to inspections and data gathering. Think about examples from your past experiences where you've successfully built relationships or handled challenging situations.
✨Tip Number 3
Show off your planning skills! Since the role involves route planning for visits, be ready to discuss how you would approach this. Maybe even bring a sample route plan to demonstrate your organisational abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Visiting Officer (Business Rates) in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Visiting Officer role. We want to see how you can contribute to our Business Rates team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your reports and descriptions are easy to read and understand. This will reflect your communication skills, which are key for this role.
Show Your People Skills:Since you'll be meeting new people and building relationships, let us know about your interpersonal skills! Share examples of how you've successfully interacted with clients or colleagues in the past. We love seeing candidates who can connect with others.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Liberata
✨Know Your Stuff
Make sure you understand the role of a Visiting Officer in the Business Rates team. Familiarise yourself with NNDR processes, common discounts, and exemptions. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Plan Your Route
Since the job involves inspections across Swindon, think about how you would plan your visits efficiently. During the interview, you might be asked about your approach to route planning. Show that you can think strategically about time management and logistics.
✨Build Rapport
As you'll be meeting various business owners, practice your communication skills. Be ready to discuss how you would build relationships and gather information effectively. Demonstrating your ability to connect with people will be key to succeeding in this role.
✨Stay Updated on Policies
Familiarise yourself with the latest policies related to Liberata and health and safety regulations. Being knowledgeable about these areas will not only impress your interviewers but also show that you take the responsibilities of the role seriously.
