At a Glance
- Tasks: Supervise and mentor a team while managing Business Rates accounts and debt recovery.
- Company: Join Liberata, a leading business service provider transforming public and private sector operations.
- Benefits: Enjoy 26+ days holiday, pension matching, and professional development support.
- Other info: Flexible work approach with opportunities for career growth and innovation.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: GCSEs in English and Maths, plus experience in revenues and debt recovery.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking to recruit a Business Rates Supervisor. The role will involve but is not limited to the following:
- Process documents for Business Rates accounts in line with agreed processes
- Review daily tasks required, prioritise and assist to increase collection
- Allocate work to officers and monitor quality / performance
- Training, supervising and mentoring of officers
- Liaise with IT to request reports to assist with collection and data cleansing
- Proactive account housekeeping and debt chasing
- Undertaking tracing functions including company search for account payers
- Maintain and update Business Rates debtor records to allow accurate billing and collection of outstanding debts
- Process recovery administrative documents
- Assisting summons surgeries and attending NNDR recovery appointment meetings
- Monitor and review cases and progress outstanding debts through the recovery cycle
- Attend monthly Summons court hearing
- Referring cases to Enforcement Agents and processing returned cases for next recovery action
- Identifying and preparing cases for charging orders and bankruptcies
- Ensure knowledge is kept up to date in relation to the Business Rates KPIs and SLA, Liberata’s site policies and procedures
- Any other duties as required, commensurate with grade and responsibility
Essential Skills and Attributes:
- Educated to GCSE level or equivalent with minimum of 5 grades A-C including English and Maths
- Proven experience of working in the Revenues and debt recovery field, with good knowledge of Business Rates regulations
- Ability to communicate effectively both verbally and in writing with clients, customers, attorneys, members of the public, magistrates and other external agencies
- A pro-active approach to debt recovery
- Able to produce high quality and accurate documentation
- Be an active member of the team and able to assist other team members when required to meet KPIs and SLA
- Flexible approach to work in terms of managing peaks in workload and to undertake overtime during peak periods if required
- Able to work on own initiative and to meeting agreed targets by prioritising and planning
- A good level of experience of Academy, (NEC), Word, Excel and MS Outlook
Security vetting and checks:
- All successful candidates must meet the government’s Baseline Personnel Security Standard (BPSS)
- External candidates: The BPSS includes a basic criminal record check (for unspent convictions). There will also be an Adverse Financial Check (AFC) which will be renewed annually
- An Adverse Finance Check looks for CCJs, IVAs, bankruptcies, Scottish decrees, or Administration Orders
- Internal candidates: An annual adverse finance check will be required
- If you do not meet these requirements, your offer may be withdrawn
The Company:
Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values. Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.
The Benefits:
Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. For the full list of benefits, please click here, but below is a taste of what we offer:
- Holiday: 26 days rising to 27 and then 28 after qualifying length of service
- Pension scheme: Contribute up to 6% and the company will match the contribution
- Professional development: Support towards gaining professional qualifications
- Reward scheme: A wide range of benefits, rewards and discounts
Business Rates Supervisor in Bromley employer: Liberata
Liberata is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Working in Swindon, you will enjoy the flexibility of conducting inspections while building meaningful relationships with local businesses, all while being reimbursed for mileage expenses. Join us to make a real impact in the community and develop your career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Rates Supervisor in Bromley
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Liberata. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Rates Supervisor in Bromley
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Liberata.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Liberata's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Liberata
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Liberata.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Liberata will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Liberata employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
