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- Tasks: Conduct Council Tax inspections and produce detailed reports on properties in Swindon.
- Company: Join a supportive team dedicated to serving the local community.
- Benefits: Mileage expenses covered, flexible working environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and community engagement.
- Why this job: Make a difference in your community while developing valuable skills in data collection and analysis.
- Qualifications: GCSEs in English and Maths, strong communication skills, and a knack for building relationships.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity within our Benefits team for a Council Tax Inspector to undertake Council Tax Inspections of properties within Swindon. The successful candidate will be required to produce detailed reports relating to inspections they have undertaken, and to gather and verify evidence. They will also need to have their own vehicle and be able to effectively plan a route of their planned inspections within the district. Mileage expenses will be reimbursed for business miles travelled.
The candidate will need to be confident in meeting new people and building strong relationships while gathering important data to assist the Local Council. To liaise with both Clients and the Valuation Office staff to ensure schedules are processed and actioned in accordance with legislation and guidelines set by central Government, Liberata and Our Clients.
Key tasks and responsibilities:- Undertake Council Tax Inspections including empty properties and disability banding reduction assessments.
- Ensure the Council Tax database is updated and accurate.
- Meet individual targets and agreed objectives.
- Maintain high quality of work, in accordance with departmental and service agreements.
- Ability to interact with members of the public, Government Bodies, Local Clients and Private Organisations who may be under physical and emotional stress and establish a rapport with people from different ethnic, cultural and/or economic backgrounds.
- Liaise with other contract departments such as Collection and Recovery.
- Adhere to Liberata's Health and Safety Policy and procedures. Compliance with relevant Health and Safety legislation.
- Ensure managers and Liberata's instructions are adhered to, including management performance tools and time sheets.
- Process schedules in a timely fashion and accurately.
- Create and terminate accounts and properties.
- Action property reorganisations such as Splits, Mergers and Re-organisations.
- Ensure correspondence from Rate payers is responded to in accordance with the Service Level Agreement and explained in a format which is understandable.
- Ensure legislation knowledge is kept up to date in relation to role.
- Notify the valuation office of amendments required by the Billing Authority as the Contract requires.
- Apply transition where applicable.
- Awareness of interest payments and process where applicable.
The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work, to comply with the Health and Safety Policy and to co-operate with Liberata on health and safety matters at all times.
Essential Skills and Attributes:- Educated to GCSE level or equivalent with a minimum of 5 grades A-C including English and Maths.
- Good oral and written communication skills (essential).
- An understanding of Mathematics and mathematical processes (essential).
- Experience of using Microsoft or equivalent packages (desirable).
- Valuation Experience or Experience in a revenues field (highly desirable).
- Experience of Revenues systems, I-World, Academy and/or Equivalents (desirable).
Council Tax Inspector in London employer: Liberata Ltd.
Contact Detail:
Liberata Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Inspector in London
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Council Tax Inspector role. Highlight your communication skills and any relevant experience, especially in dealing with diverse communities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and want to be part of our community.
We think you need these skills to ace Council Tax Inspector in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Council Tax Inspector role. We want to see how you can contribute to our Benefits team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Showcase Your Communication Skills: Since this role involves interacting with various stakeholders, demonstrate your strong oral and written communication skills in your application. Share examples of how you've effectively communicated in past roles, especially in challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Liberata Ltd.
✨Know Your Stuff
Make sure you brush up on the relevant legislation and guidelines related to council tax inspections. Familiarise yourself with the processes involved in property assessments, as well as any recent changes in regulations. This will show that you're proactive and serious about the role.
✨Practice Your People Skills
Since you'll be meeting a variety of people, practice how you can build rapport quickly. Role-play scenarios where you might need to gather sensitive information from clients under stress. Being able to communicate effectively and empathetically will set you apart.
✨Route Planning is Key
As you'll need to plan your inspections efficiently, consider using mapping tools or apps to demonstrate your route planning skills. You could even prepare a sample route for your interview to showcase your organisational abilities.
✨Showcase Your Reporting Skills
Prepare to discuss how you would produce detailed reports based on your inspections. Bring examples of past reports if possible, or outline how you would ensure accuracy and clarity in your documentation. This will highlight your attention to detail and commitment to high-quality work.