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- Tasks: Conduct Council Tax inspections and produce detailed reports while building relationships.
- Company: Join a supportive team within the local council in Swindon.
- Benefits: Mileage expenses covered, flexible working environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and community engagement.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: GCSEs in English and Maths, strong communication skills, and a knack for numbers.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity within our Benefits team for a Council Tax Inspector to undertake Council Tax Inspections of properties within Swindon. The successful candidate will be required to produce detailed reports relating to inspections they have undertaken, and to gather and verify evidence. They will also need to have their own vehicle and be able to effectively plan a route of their planned inspections within the district. Mileage expenses will be reimbursed for business miles travelled.
The candidate will need to be confident in meeting new people and building strong relationships while gathering important data to assist the Local Council. To liaise with both Clients and the Valuation Office staff to ensure schedules are processed and actioned in accordance with legislation and guidelines set by central Government, Liberata and Our Clients.
Key tasks and responsibilities:- Undertake Council Tax Inspections including empty properties and disability banding reduction assessments.
- Ensure the Council Tax database is updated and accurate.
- Meet individual targets and agreed objectives.
- Maintain high quality of work, in accordance with departmental and service agreements.
- Ability to interact with members of the public, Government Bodies, Local Clients and Private Organisations who may be under physical and emotional stress and establish rapport with people from different ethnic, cultural and/or economic backgrounds.
- Liaise with other contract departments such as Collection and Recovery.
- Adhere to Liberata's Health and Safety Policy and procedures.
- Compliance with relevant Health and Safety legislation.
- Ensure managers and Liberata's instructions are adhered to, including management performance tools and time sheets.
- Process schedules in a timely fashion and accurately.
- Create and terminate accounts and properties.
- Action property reorganisations such as Splits, Mergers and Re-organisations.
- Ensure correspondence from Rate payers is responded to in accordance with the Service Level Agreement and explained in a format which is understandable.
- Ensure legislation knowledge is kept up to date in relation to role.
- Notify the valuation office of amendments required by the Billing Authority as the Contract requires.
- Apply transition where applicable.
- Awareness of interest payments and process where applicable.
The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work, to comply with the Health and Safety Policy and to co-operate with Liberata on health and safety matters at all times.
Essential Skills and Attributes:- Educated to GCSE level or equivalent with a minimum of 5 grades A-C including English and Maths.
- Good oral and written communication skills (essential).
- An understanding of Mathematics and mathematical processes (essential).
- Experience of using Microsoft or equivalent packages (desirable).
- Valuation Experience or Experience in a revenues field (highly desirable).
- Experience of Revenues systems, I-World, Academy and/or Equivalents (desirable).
Council Tax Inspector employer: Liberata Ltd.
Contact Detail:
Liberata Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Inspector
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the local council and their values. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your ability to interact with diverse groups.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and set the right tone for the meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Council Tax Inspector
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Council Tax Inspector role. We want to see how you can contribute to our Benefits team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves interacting with various stakeholders, it’s crucial to demonstrate your strong oral and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Attention to Detail: As a Council Tax Inspector, accuracy is key! Make sure to emphasise your attention to detail in your application. Mention any previous roles where you had to produce detailed reports or manage data accurately.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Liberata Ltd.
✨Know Your Stuff
Make sure you brush up on the relevant legislation and guidelines related to council tax inspections. Familiarise yourself with the processes of property assessments, especially around empty properties and disability banding reductions. This knowledge will show that you're serious about the role and ready to hit the ground running.
✨Practice Your People Skills
Since you'll be meeting a variety of people, practice how to build rapport quickly. Role-play scenarios where you might need to gather sensitive information from individuals under stress. Being able to communicate effectively and empathetically will set you apart from other candidates.
✨Route Planning is Key
As you'll need to plan your inspections efficiently, consider using mapping tools or apps to demonstrate your route planning skills. During the interview, you could even mention how you would optimise your schedule to cover more ground while ensuring compliance with health and safety policies.
✨Showcase Your Tech Savvy
If you have experience with revenue systems like I-World or Academy, make sure to highlight this during your interview. If not, be prepared to discuss your proficiency with Microsoft packages and how you can quickly learn new software. This will reassure them that you can handle the data management aspects of the job.