Regional Capacity & Membership Officer (London)

Responsible to: London Campaign Manager

Tenure: Fixed term contract until Friday 28th May 2027

Hours: 18.75 hours per week (0.5 FTE - 2.5 working days per week)

Location: Home based, a location commutable around London region

Salary: London Living Wage - £28,860 FTE (£14,430 pro rata for 18.75 hours per week).

Purpose

Politics in London - and across the country - stands at a crossroads. Londoners increasingly feel abandoned by Labour and the Conservatives, and populism is on the rise. There is a real opportunity for the Liberal Democrats in London to seize - to win in all sorts of communities across the capital and deliver for local people. But only with the right people and teams in place to seize it. The Capacity & Membership Officer will be at the heart of a team of staff and volunteers working to identify and empower new activists, grow our teams, and develop our local parties - with a particular focus on boroughs that currently do not have Lib Dem representation. It’s only by growing our footprint right across the capital that we can take on the dangerous forces of populism and put Londoners of all backgrounds first. Through a programme of phoning, mentoring, and developing single issue campaigns, the postholder will collaborate with the London regional party and local parties in our boroughs to find new activists and members - and crucially make sure they find a rewarding and impactful place in our teams.

Main Responsibilities

• The successful candidate will play a key role in a team of staff and volunteers, whose primary focus is to grow our member and activist base - especially in our smallest local parties without elected Liberal Democrat representatives.
• They will identify and recruit new members and activists - through a systematic program of phoning prospects, identifying skills and interests, and integrating them into local parties so that they have a rewarding and impactful experience.
• They will ensure that any offers of help - online, on the doorstep or anywhere else - are acted upon, and will work to help local parties and other volunteers use our tech to engage with and track new prospects.
• Together with a team of staff and volunteers, they will help to develop single issue campaigns on key issues for Londoners and in line with Liberal Democrat values - with a particular focus on monitoring the success and uptake of these campaigns, and developing new member and activist prospects discovered through these campaigns.
• They will work to improve the new member and activist experience - helping smaller local parties to more effectively take on new offers of help, and ensuring that new recruits are not left to wither.
• They will work alongside the existing staff and volunteer teams to coordinate mentoring and training for new recruits.
• They will develop plans - including mentoring - to increase the diversity of our membership and activist base in London.

Person Specification

• Sympathy with the aims and values of the Liberal Democrats.
• Experience of working with teams of people - especially volunteers.
• Ability to create a positive, welcoming and motivating climate for potential Liberal Democrat candidates and activists, from across the spectrum of our region’s diverse makeup, whether or not they are currently party members.
• Good communication skills, both written and verbal.
• Good IT skills, and the ability to learn new systems quickly.
• The ability to work with, and motivate, volunteers and teams.
• The ability and willingness to undertake sustained periods of phone calling to new prospects.
• Ability to work without immediate supervision to deliver agreed objectives.
• Able to work flexibly, including weekends and evenings.
• Experience of developing or delivering issue-based campaigns - in politics or any other sphere.
• Experience of mass phoning to achieve an objective - e.g. sales, recruitment or donations.
• Experience of delivering training and/or mentoring.
• Familiarity with Liberal Democrat systems like Connect and Lighthouse.

Application Documents

• A full CV of no more than two pages and including a telephone number and email address.
• A covering letter (no more than one A4 page) setting out why you want the job and how your experience and skills are relevant to it.

To be considered for this position, please submit your application to. We will be reviewing applications as they come in and reserve the right to appoint prior to the closing date. Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf. Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process. Please let us have details of your current salary and two referees including one from your current employer – if you would prefer us not to contact them until a later stage of the selection process, please let us know. Due to the volume of applications, only shortlisted candidates will be contacted. The Party believes it is essential to foster equity, equality, diversion and inclusion within our workforce. We want our employees to thrive in an environment where everyone is welcome and supported to achieve their potential. It is important to celebrate what makes us unique and that you feel valued, appreciated and free to be who you are.