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- Tasks: Support constituents by providing advice and resolving issues with government agencies.
- Company: Join Jess Brown-Fuller MP's team and make a difference in your community.
- Benefits: Flexible working hours, hybrid options, and a chance to impact local lives.
- Why this job: Be the voice for your community and help shape positive change.
- Qualifications: Experience in public interaction and strong communication skills required.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 30000 - 40000 £ per year.
The main purpose of the role is to support the casework of Jess Brown-Fuller MP by providing information, advice and support to constituents on a variety of issues through liaison with government agencies, the voluntary sector and others to resolve matters.
- Assist surgeries and other meetings and follow up as appropriate.
- Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members.
- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required.
- Draft bespoke responses to constituents and create templates for regular issues.
- Ensure records are kept and information managed confidentially in line with data protection legislation.
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in line with the MP's aims and objectives.
- Gather relevant information to assist with resolving cases.
- Log all cases, monitor progress and ensure all identified actions are taken.
- Be a supportive team member, assisting in any other tasks that might be needed.
There may be a requirement for the role holder to work outside of the normal working hours and travel occasionally. Caseworkers play an important role in an MP's office, supporting the MP to ensure that constituents' concerns are heard and actioned. This role is full time (37.5 hours per week), hybrid and flexible working arrangements are available for the right candidate, but you must be local and be able to regularly attend the office.
You will be responsible for managing a large caseload ensuring actions are taken and constituents are kept informed throughout. The ideal candidate would have previous experience working in a similar role, interacting with the public and advocating on their behalf. The successful candidate will be an effective and empathetic communicator, both in writing and in person, and have a passion for helping the residents of Chichester. You must have a valid UK driving licence and access to a vehicle.
Caseworker for Jess Brown-Fuller MP in Chichester employer: Liberal Democrats
Contact Detail:
Liberal Democrats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker for Jess Brown-Fuller MP in Chichester
✨Tip Number 1
Network like a pro! Reach out to people in your community or those who work in similar roles. You never know who might have a lead on a job or can give you insider info about the MP's office.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local issues and the MP's priorities. Show that you’re not just passionate but also informed about what matters to constituents.
✨Tip Number 3
Practice your communication skills! Whether it’s drafting responses or speaking face-to-face, being clear and empathetic is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Caseworker for Jess Brown-Fuller MP in Chichester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the role of Caseworker. Highlight any previous experience in casework or public service, as this will show us you understand the job and are ready to hit the ground running.
Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to articulate thoughts clearly. Whether it’s through your cover letter or CV, make sure we can see your knack for writing bespoke responses and handling complex queries.
Be Personable and Empathetic: We want to see your passion for helping others shine through in your application. Share examples of how you've supported individuals or communities in the past, and let us know how you approach sensitive situations with empathy and understanding.
Keep It Professional but Authentic: While we appreciate a professional tone, don’t be afraid to let your personality come through. We’re looking for someone who fits well within our team, so a touch of authenticity can go a long way in making your application stand out. Remember to apply through our website!
How to prepare for a job interview at Liberal Democrats
✨Know Your Constituents
Before the interview, take some time to research the local issues affecting Chichester. Understanding the concerns of constituents will help you demonstrate your passion for the role and show that you're ready to advocate on their behalf.
✨Showcase Your Communication Skills
As a caseworker, effective communication is key. Prepare examples of how you've successfully interacted with the public in previous roles. Be ready to discuss how you handle complex queries and ensure that your responses are clear and empathetic.
✨Demonstrate Your Organisational Skills
With a large caseload to manage, organisation is crucial. Bring examples of how you've effectively managed multiple tasks or cases in the past. Discuss any systems or tools you use to keep track of progress and ensure timely follow-ups.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations that may arise in the role. Think about potential scenarios involving constituents and prepare your responses. This will show your problem-solving skills and ability to think on your feet.