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- Tasks: Lead employee relations activities and support managers in effective people management.
- Company: Values-driven organisation focused on high-quality care and positive workplace culture.
- Benefits: Flexible working, ongoing professional development, and career progression opportunities.
- Why this job: Make a real impact in a supportive environment while helping colleagues thrive.
- Qualifications: Experience in HR or Employee Relations, strong knowledge of UK employment law.
- Other info: Join a dynamic team committed to being Positive, Progressive, and Personal.
The predicted salary is between 40000 - 50000 ÂŁ per year.
At Liaise, our people are at the heart of everything we do. We are a values‑driven organisation committed to delivering high‑quality care and fostering a positive, inclusive, and high‑performing workplace culture. Guided by our values of being Positive, Progressive, and Personal, we strive to create an environment where both the people we support and our colleagues can thrive.
This is a key operational role responsible for managing employee relations casework across a workforce of over 1,200 colleagues. You will act as the first point of contact for ER matters, providing practical advice and guidance to managers while leading on investigations and case management. Working closely with the Head of HR, you will escalate complex or high‑risk cases where appropriate, while maintaining ownership of the wider ER caseload and ensuring a consistent and compliant approach across the organisation.
Key Responsibilities- Provide advice and guidance to managers on employee relations matters, including disciplinaries, grievances, absence, performance, and conduct.
- Lead on end‑to‑end case management, including investigations, hearings, and outcome recommendations.
- Ensure all cases are managed in line with employment legislation, internal policies, and best practice.
- Support and coach managers to build confidence in handling people issues effectively.
- Maintain accurate, timely, and audit‑ready case records.
- Identify trends in employee relations cases and highlight risks or recurring themes to the Head of HR.
- Support the development and implementation of HR policies and procedures.
- Assist with organisational change processes, including restructures and consultations.
- Ensure alignment with regulatory requirements, including CQC standards and expectations.
- Work collaboratively with the wider People team to promote consistency and best practice.
- Proven experience in a senior Employee Relations or HR role, ideally within health and social care.
- Good working knowledge of UK employment law and HR best practice.
- Experience managing a range of employee relations cases end‑to‑end.
- Knowledge of Care Quality Commission (CQC) standards and regulatory frameworks (desirable).
- Strong organisational skills with the ability to manage a high‑volume caseload.
- Confident communicator with the ability to influence and support managers.
- Ability to coach and develop managers at all levels, building confidence in handling people matters.
- Practical, solutions‑focused approach to problem‑solving.
- CIPD Level 5 or equivalent experience.
- A values‑led approach, aligned to Liaise’s commitment to being Positive, Progressive, and Personal.
- Clear enhanced DBS record.
- A supportive and collaborative working environment.
- Opportunity to develop your experience across a large, multi‑site organisation.
- Ongoing professional development and career progression.
- Flexible / hybrid working arrangements.
Employee Relations Manager employer: Liaise
Contact Detail:
Liaise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Employee Relations Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Liaise is all about being Positive, Progressive, and Personal, think of examples from your past that showcase how you embody these values. This will help you stand out as a perfect fit!
✨Tip Number 3
Practice your responses to common interview questions related to employee relations. Be ready to discuss your experience with managing cases, coaching managers, and ensuring compliance with employment legislation. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Liaise and contributing to their positive workplace culture.
We think you need these skills to ace Employee Relations Manager
Some tips for your application 🫡
Show Your Values: Make sure to highlight how your personal values align with Liaise's commitment to being Positive, Progressive, and Personal. We want to see that you’re not just a fit for the role, but also for our culture!
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to tailor your application to the specific responsibilities and requirements mentioned in the job description. We love seeing candidates who put in the effort.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Liaise
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the specific challenges in employee relations, especially in health and social care. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience managing employee relations cases. Have specific examples ready that highlight your ability to handle disciplinaries, grievances, and performance issues. This will demonstrate your capability to manage a high-volume caseload effectively.
✨Emphasise Your Values
Since Liaise is all about being Positive, Progressive, and Personal, make sure to align your answers with these values. Share how you've fostered a positive workplace culture in your past roles and how you can contribute to maintaining this at Liaise.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to employee engagement or how they support managers in handling people issues. It shows you're engaged and thinking critically about the role.