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- Tasks: Lead quality assurance and compliance initiatives to enhance support for adults with complex needs.
- Company: Liaise, a passionate provider of specialist support services.
- Benefits: 25 days annual leave, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to improving lives and fostering a positive work environment.
- Why this job: Make a real difference in the lives of individuals with learning disabilities and autism.
- Qualifications: Experience in quality and compliance within adult social care and strong regulatory knowledge.
The predicted salary is between 40000 - 50000 £ per year.
At Liaise, we are passionate about providing high-quality specialist support services for adults with complex learning disabilities and needs. As we continue to grow, we are looking for dedicated individuals to join our mission to ensure that every person we support can live a richer, happier life.
As the Quality and Compliance Manager you will be working with Registered Managers and Regional Team members to improve Quality and Compliance in homes through ensuring the quality assurance framework is embedded and actively used to ensure good and outstanding outcomes for the people we support.
What will you be doing?
- Audit clinical / care practice in accordance with the Internal Quality Assurance Framework and in response to significant events, producing well evidenced, objective, clear written reports and action plans which identify good practice and provide practical and realistic improvement recommendations.
- Responsibility, alongside the Operations Managers, in monitoring and validating progress and resolution of action plan items.
- To be the Safeguarding link for your regional team and services, advising on Adult Support and Protection issues.
- Liaise with Head of Quality to ensure sound systems are in place to ensure regulatory evidence is effectively collated and updated and accessible at home, regional and organisational level.
- Attend monthly Regional meetings to communicate the Quality and Compliance agenda with an emphasis on sharing lessons learnt.
- Lead on key organisational projects such as ensuring delegated authority is in place for all clinical tasks support workers are undertaking, identifying, monitoring and reducing all forms of restrictive practice, upskilling colleagues in best practice MCA / BID assessment, practice and documentation.
- Maintain an up to date knowledge of regulatory requirements and statutory information that informs and underpins company policy.
- Contribute to policy development and review to ensure that company policy is relevant to current regulatory requirements and best-practice.
- Provide Homes/other key colleagues with up to date and accessible information regarding policy and procedural changes and implement monitoring systems to guarantee company compliance.
What we need from you
- Can evidence significant expertise in Quality and Compliance in Adult Social Care sector.
- Home Manager experience with a full understanding of the principles of regulation and compliance.
- 3 years experience in quality and compliance role.
- Strong knowledge of, and passion for, working with people with Learning Disabilities and / or Autism.
- Working positively with regulators and other external bodies (ICB's/LA).
- Up to date knowledge of Person-centred Care and CQC regulatory expectations.
- Audit expertise.
- Change Management/turnaround experience.
- Managing compliance shortfalls.
- Policy Development & implementation.
- Extensive knowledge and confidence using electronic and IT systems.
- Driving License and access to a car.
What we offer:
25 days annual leave plus
Quality and Compliance Manager in London employer: Liaise Group LTD
Contact Detail:
Liaise Group LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality and Compliance Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality and compliance, and think about how your experience aligns with their mission. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can help you refine your answers so you can confidently discuss your expertise in quality assurance and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our mission of supporting individuals with complex needs.
We think you need these skills to ace Quality and Compliance Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality and Compliance Manager role. Highlight your experience in quality assurance and compliance, especially in the adult social care sector, to show us you’re the perfect fit!
Showcase Your Passion: We want to see your enthusiasm for supporting individuals with complex learning disabilities. Share specific examples of how you've made a difference in previous roles, as this will resonate with our mission at Liaise.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically, so we can easily see your qualifications and how they align with the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application in our system.
How to prepare for a job interview at Liaise Group LTD
✨Know Your Stuff
Make sure you brush up on the latest regulations and compliance standards in the adult social care sector. Familiarise yourself with the CQC expectations and be ready to discuss how your experience aligns with these requirements.
✨Showcase Your Audit Skills
Prepare to talk about your audit experience in detail. Bring examples of reports you've written and action plans you've implemented. Highlight how these have led to improvements in quality and compliance in previous roles.
✨Be a Team Player
Emphasise your ability to work collaboratively with Registered Managers and regional teams. Share examples of how you've successfully communicated quality agendas and shared lessons learned in past positions.
✨Passion for People
Demonstrate your passion for working with individuals with learning disabilities and autism. Be prepared to discuss how you’ve made a positive impact on their lives through quality and compliance initiatives.