At a Glance
- Tasks: Lead quality assurance and compliance initiatives to enhance support for adults with learning disabilities.
- Company: Join Liaise, a passionate provider of specialist support services.
- Benefits: Enjoy 25 days leave, financial wellbeing app, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and impactful work.
- Why this job: Make a real difference in people's lives while advancing your career in a meaningful field.
- Qualifications: Experience in quality and compliance within adult social care is essential.
The predicted salary is between 40000 - 50000 € per year.
At Liaise, we are passionate about providing high‑quality specialist support services for adults with complex learning disabilities and needs. As we continue to grow, we are looking for dedicated individuals to join our mission to ensure that every person we support can live a richer, happier life.
As the Quality and Compliance Manager you will be working with Registered Managers and Regional Team members to improve Quality and Compliance in homes through ensuring the quality assurance framework is embedded and actively used to ensure good and outstanding outcomes for the people we support.
What will you be doing?
- Audit clinical / care practice in accordance with the Internal Quality Assurance Framework and in response to significant events, producing well evidenced, objective, clear written reports and action plans which identify good practice and provide practical and realistic improvement recommendations.
- Responsibility, alongside the Operations Managers, in monitoring and validating progress and resolution of action plan items.
- To be the Safeguarding link for your regional team and services, advising on Adult Support and Protection issues.
- Liaise with Head of Quality to ensure sound systems are in place to ensure regulatory evidence is effectively collated and updated and accessible at home, regional and organisational level.
- Attend monthly Regional meetings to communicate the Quality and Compliance agenda with an emphasis on sharing lessons learnt.
- Lead on key organisational projects.
- Ensure delegated authority is in place for all clinical tasks support workers are undertaking.
- Identify, monitor and reduce all forms of restrictive practice.
- Upskill colleagues in best practice MCA / BID assessment, practice and documentation.
- Maintain up‑to‑date knowledge of regulatory requirements and statutory information that informs and underpins company policy.
- Contribute to policy development and review to ensure that company policy is relevant to current regulatory requirements and best‑practice.
- Provide homes/other key colleagues with up‑to‑date and accessible information regarding policy and procedural changes and implement monitoring systems to guarantee company compliance.
What we need from you
- Evidence significant expertise in Quality and Compliance in Adult Social Care sector.
- Home Manager experience with a full understanding of the principles of regulation and compliance.
- 3 years experience in a quality and compliance role.
- Strong knowledge of, and passion for, working with people with Learning Disabilities and/or Autism.
- Working positively with regulators and other external bodies (ICB’s/LA).
- Up‑to‑date knowledge of Person‑centred Care and CQC regulatory expectations.
- Audit expertise.
- Change Management/turnaround experience.
- Managing compliance shortfalls.
- Policy Development & implementation.
- Extensive knowledge and confidence using electronic and IT systems.
- Driving licence and access to a car.
What we offer
- 25 days annual leave plus bank holidays.
- Length of service (up to five extra days).
- Fully funded Blue Light Discount Card.
- Access to Stream, our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
- Employee Assistance Programme – access to free telephone counselling and legal advice.
- Free compliance training and career development opportunities.
- NEST Pension Scheme.
- Free enhanced DBS check.
- Life Assurance (2x salary).
The successful applicant will need to pass an enhanced DBS check and satisfactory referencing prior to commencing employment.
Quality and Compliance Manager in London employer: Liaise East Anglia
At Liaise, we pride ourselves on being an exceptional employer dedicated to enhancing the lives of adults with complex learning disabilities. Our supportive work culture fosters professional growth through comprehensive training and development opportunities, while our commitment to employee wellbeing is reflected in our generous benefits package, including 25 days of annual leave, a financial wellbeing app, and access to counselling services. Join us in making a meaningful impact in the community, where your expertise in Quality and Compliance will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality and Compliance Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in quality assurance and compliance. Share specific examples of how you've improved practices in previous roles. We want to see your passion for supporting individuals with learning disabilities shine through!
✨Prepare for the Interview
Do your homework before the interview! Familiarise yourself with the company’s mission and values, especially their approach to quality and compliance. We recommend preparing some thoughtful questions to ask about their current practices and challenges – it shows you’re genuinely interested in making a difference.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission to provide high-quality support services.
We think you need these skills to ace Quality and Compliance Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality and Compliance Manager role. Highlight your experience in quality assurance and compliance, especially in the adult social care sector, to show us you’re the right fit for our mission.
Showcase Your Passion:We want to see your enthusiasm for working with individuals with learning disabilities and autism. Share any relevant experiences or projects that demonstrate your commitment to improving their lives through quality support services.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your reports or action plans logically, as this reflects the clarity we expect in the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Liaise East Anglia
✨Know Your Stuff
Make sure you brush up on your knowledge of quality and compliance in the adult social care sector. Familiarise yourself with the latest regulatory requirements and best practices, especially around CQC expectations. This will show that you're not just a candidate, but someone who genuinely understands the field.
✨Showcase Your Experience
Prepare to discuss your previous roles, particularly any experience as a Home Manager or in quality and compliance. Be ready to share specific examples of how you've improved practices or resolved compliance issues. This will help demonstrate your expertise and problem-solving skills.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing compliance shortfalls or implementing policy changes. Think through potential scenarios beforehand and have a few structured responses ready. This will highlight your critical thinking and decision-making abilities.
✨Engage with the Team
During the interview, show your enthusiasm for working collaboratively with Registered Managers and Regional Teams. Discuss how you would communicate the Quality and Compliance agenda and share lessons learnt. This will reflect your commitment to teamwork and improving outcomes for those you support.
