At a Glance
- Tasks: Lead a dynamic sales merchandising team and manage customer orders with excellence.
- Company: Join Orrsum, a leader in Hosiery, Underwear, and Loungewear supply.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Embrace a culture of inclusivity and innovation at Orrsum.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Strong fashion background and proven experience in team management required.
The predicted salary is between 40000 - 50000 £ per year.
Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job:
Role Overview
- Location: Nottingham, UK
- Working type: Onsite Working
- Job Type: Full-time, Permanent – 37.5 hours a week (Monday to Friday)
About the Role
As the Merchandising Manager - Sales, you will be responsible for leading the sales merchandising team in managing customer orders through delivery, while supporting the Sales Managers. You will ensure that the Sales Merchandising Team provides best-in-class service standards to our customers as well as internal departments.
Additionally, you will support the Sales Director by managing assigned key customers, serving as their first point of contact, and establishing strong working relationships with Buyers, Merchandisers, and Logistics teams of key accounts.
Key Responsibilities
- Team Leadership & Development: Lead, support, train, and guide the Sales Merchandisers to ensure they fulfill their job descriptions, meet their development needs, and work effectively and efficiently.
- Management Reporting: Establish and manage required reporting for customer meetings, customer management, and budget management. Provide the necessary training for your team to manage these reports for their individual customers and Sales Managers.
- Stakeholder Collaboration: Liaise with the Senior Sales Manager to report and update the Sales Director on the running of the Sales Team. Offer strategic recommendations to maintain the smooth running of the department in line with business objectives.
- Cross-Functional Communication: Work closely with department heads to ensure relevant customer requirements and standards are clearly and effectively communicated within the business.
- Stock & Critical Path (CP) Management: Lead customer-facing CPs on Orrsum stock orders to ensure goods arrive on time to meet budget requirements and stock customer expectations.
- Commercial Awareness: Maintain a deep understanding of the customer base and the market to assist the Sales Team in meeting business budgets and profit margins.
Requirements
- Experience & Background: Strong fashion background, with a distinct preference for experience within similar product categories such as Hosiery, Underwear, Loungewear, or related apparel industries. Proven track record of successfully managing complex projects from initial inception through to final completion and delivery. Demonstrated experience or strong capability in leading, mentoring, and developing a merchandising or sales support team.
- Skills & Technical Expertise: Excellent time management and organizational skills, with a proven ability to manage tight deadlines and handle customer-facing Critical Paths (CPs) effectively. Strong negotiation and costing skills, paired with commercial acumen to analyze market trends and maintain business profit margins. High proficiency in Microsoft Office suite, specifically Excel for advanced reporting and budget data management, as well as Word and PowerPoint.
- Key Attributes & Competencies: Positive “can-do” attitude with a solution-oriented mindset when facing operational challenges. Highly adaptable professional who thrives both when collaborating within a team and when driving accounts independently.
If this sounds like you, Apply Now!
About Orrsum
Orrsum is a market leader in the supply of Hosiery, Underwear & Loungewear to global retailers. With a passion for great product design and a reputation for taking trends, along with the latest technologies, we develop product portfolios to match a brand or retailer’s core customer base. Orrsum currently design, supply, promote & distribute for a number of licensed global brands and own label brands.
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.
Merchandising Manager - Sales in Nottingham employer: Li & Fung
Orrsum is an exceptional employer located in Nottingham, UK, offering a dynamic work environment where creativity and collaboration thrive. As a leader in the Hosiery, Underwear, and Loungewear market, we prioritise employee growth through comprehensive training and development opportunities, ensuring our team members are equipped to excel in their roles. With a strong commitment to diversity and inclusion, Orrsum fosters a supportive culture that values every individual's contribution, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Manager - Sales in Nottingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Li & Fung, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Li & Fung!
We think you need these skills to ace Merchandising Manager - Sales in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Li & Fung, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Li & Fung and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Li & Fung that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Li & Fung
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
