Sales and Technical Support

Sales and Technical Support

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Li Ca Scientific Recruitment

At a Glance

  • Tasks: Support the sales team by scheduling customer appointments and conducting market outreach.
  • Company: Growing manufacturing company focused on reducing industrial downtime.
  • Benefits: Competitive salary, full training, and opportunities for career growth.
  • Other info: High-volume outreach with a focus on building long-term customer relationships.
  • Why this job: Join a dynamic team and make a real impact in the manufacturing sector.
  • Qualifications: Experience in telesales or a STEM background is preferred.

The predicted salary is between 30000 - 40000 £ per year.

Location: Knutsford, Cheshire

Role Type: Permanent

Salary: Competitive

We are working with a growing manufacturing company in Cheshire. They manufacture products used in UK industrial processes. This role supports the technical sales team by scheduling customer appointments.

The Role

The company’s products focus on reducing manufacturing downtime. This requires site visits to prospects and clients to ensure products are used correctly. Your role is to conduct market outreach and schedule these meetings.

  • Account Coordination: Contact key accounts and new prospects to identify operational issues and schedule site visits for your colleagues.
  • High-Volume Outreach: Conduct regular phone outreach, contacting 50-100 people per day to introduce the product range.
  • Data Management: Log all call notes and client information accurately onto the CRM system.
  • Relationship Building: Maintain regular contact with customers to build long-term commercial relationships.

Full product and sales training is provided.

Your Background Experience:

A background in telesales, telemarketing, or internal sales is preferred. Candidates from chemical or STEM backgrounds motivated to transition into a commercial role are also encouraged to apply.

Communication: Comfortable maintaining a high volume of daily outbound calls.

Skills: Strong record-keeping, attention to detail, and ICT literacy (CRM/MS Office).

Requirements: Candidates must have the permanent right to work in the UK. Visa sponsorship is not available.

On this occasion, LiCa Scientific is acting as an employment agency. If you have not heard from us within 7 days of your application, please assume you have been unsuccessful on this occasion.

Sales and Technical Support employer: Li Ca Scientific Recruitment

Join a dynamic and innovative manufacturing company in Knutsford, Cheshire, where your role as Sales and Technical Support will be pivotal in driving customer engagement and satisfaction. With a strong focus on employee development, you will receive comprehensive training and support to enhance your skills while working in a collaborative and inclusive environment. Enjoy the benefits of a competitive salary and the opportunity to build lasting relationships with clients, all while contributing to the reduction of manufacturing downtime in the UK industrial sector.

Li Ca Scientific Recruitment

Contact Details:

Li Ca Scientific Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales and Technical Support

Tip Number 1

Get to know the company inside out! Research their products and understand how they reduce manufacturing downtime. This will help you stand out during conversations and show that you're genuinely interested in what they do.

Tip Number 2

Practice your pitch! Since you'll be making a high volume of calls, rehearse how you introduce yourself and the product range. Keep it concise and engaging to grab attention right from the start.

Tip Number 3

Network like a pro! Use platforms like LinkedIn to connect with industry professionals. Building relationships can lead to valuable insights and even referrals, so don’t hesitate to reach out!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Sales and Technical Support

Telesales
Telemarketing
Internal Sales
Customer Relationship Management (CRM)
Data Management
Communication Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales and Technical Support role. Highlight any relevant telesales or telemarketing experience, and don’t forget to mention your ICT literacy!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background in STEM or sales can benefit our team. Keep it concise but engaging!

Show Off Your Communication Skills:Since this role involves high-volume outreach, demonstrate your communication prowess in your application. Use clear and professional language, and make sure to proofread for any errors!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Li Ca Scientific Recruitment

Know the Product Inside Out

Before your interview, make sure you understand the products the company manufactures. Research how they reduce manufacturing downtime and be ready to discuss how you can help clients use them effectively.

Practice Your Pitch

Since this role involves high-volume outreach, practice your phone pitch. Simulate calls with a friend or family member to get comfortable introducing the product range and addressing potential client questions.

Showcase Your Communication Skills

During the interview, demonstrate your ability to communicate clearly and effectively. Share examples of how you've successfully built relationships in previous roles, especially if you have experience in telesales or telemarketing.

Highlight Your Attention to Detail

This role requires strong record-keeping and data management skills. Be prepared to discuss how you’ve managed client information in the past and why attention to detail is crucial in maintaining long-term commercial relationships.