At a Glance
- Tasks: Manage the lending process from onboarding to loan completion, ensuring a smooth customer journey.
- Company: LHV Bank is a licensed UK bank focused on fintech and SME lending solutions.
- Benefits: Enjoy competitive salary, health plans, pension contributions, and 28+ days holiday.
- Other info: Office-based role in Manchester, requiring 2-3 days in the office weekly.
- Why this job: Join a dynamic team in a growing bank with a strong reputation in the SME market.
- Qualifications: Experience in relationship management within banking; ACIB qualification preferred.
The predicted salary is between 43200 - 72000 £ per year.
LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.
The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.
Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.
We are currently seeking an experienced Lending Manager to join our Relationship Management Team in Manchester. The role will be to support the end-to end lending processes though the customer journey, from onboarding through to loan completion.
Please note...This is a Manchester based role that will require you to be in our Manchester office 2-3 days a week.
Key Responsibilities:
- Develop & promote LHV’s reputation as an active, creative lender in the SME market.
- Support the delivery of the strategic objectives including delivery of income, strong customer advocacy and risk metrics.
- To retain clients, dealing with day to day enquires and maintaining a strong commercial approach to the portfolio.
- Drive lending pipeline in a timely and effective way, working collaboratively with the wider pod team.
- Maintain solid and strong primary relationship with LHV’s solicitors and work collaboratively to deliver for our customers.
- Support prospective customers with the LHV onboarding process. This will include capturing all the Know Your Business (KYB) and Know Your Customer (KYC) information.
- Support writing detailed Credit reports (incl detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team.
- Monitor account portfolios, managing the overall credit risks and any irregular performance in line with the Credit policy.
- Attract, develop and maintain strong customer relationships driving continuous improvement with a view to build long-lasting relationships.
- Manage the pipeline and diary, take responsibility for ensuring the smoothest of customer journeys communicating effectively throughout – you are organised and a self-starter.
- Ensure regulatory and risk adherence at all times, ensuring positive customer outcomes are at the forefront of how you operate.
Required Skills:
- Proven relationship management /support experience within a Business / Commercial Bank environment
- Banking qualification ACIB or equivalent (desirable)
- Experience working with Brokers and other Intermediaries with access to SMEs
- Knowledge of EITHER Trading Business lending or Real Estate lending
- Extensive credit report writing skills and experience.
- A commercial awareness, in relation to the external competitive market but also the requirements and flexibility required of working within an SME organisation
- Advanced Microsoft skills – PowerPoint / Excel & Word
Some of our benefits (only applicable to UK based roles not Internship programmes)
- Competitive salary &lots of opportunities to learn, grow and progress professionally.
- Open and inclusive culture.
- Hybrid working.
- Fantastic offices and great working environment.
- Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
- Health cash Plan (Medicash health plan Level 3)
- 6% employer pension contribution.
- Life assurance – 4 x salary.
- Income protection insurance – 75%
- 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year.
- Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances.
- Enhanced family friendly and family forming policies.
- Access to a wide range of retail discounts.
- Team Socials.
Lending Manager in Manchester employer: LHV Bank
LHV Bank Limited is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation within the UK Finance team. Employees benefit from comprehensive professional development opportunities, a commitment to data-driven decision-making, and the chance to work in a highly regulated environment that fosters growth and stability. With a focus on modern tools and strong IFRS knowledge, LHV Bank empowers its staff to enhance their skills while contributing to meaningful financial operations.
StudySmarter Expert Advice🤫
We think this is how you could land Lending Manager in Manchester
✨Tip Number 1
Familiarise yourself with LHV Bank's services and recent developments, especially their focus on SME lending and fintech partnerships. This knowledge will help you demonstrate your understanding of the bank's operations during interviews.
✨Tip Number 2
Network with professionals in the banking and fintech sectors, particularly those who have experience with LHV Bank or similar institutions. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in relationship management and credit report writing in detail. Be ready to share specific examples of how you've successfully managed client portfolios and navigated complex lending situations.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage your workload and ensure smooth customer journeys. Highlight any tools or methods you use to stay organised, as this is crucial for the Lending Manager role.
We think you need these skills to ace Lending Manager in Manchester
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Lending Manager position at LHV Bank. Tailor your application to highlight relevant experience in relationship management and lending processes.
Highlight Relevant Experience:In your CV and cover letter, emphasise your proven experience in a Business or Commercial Bank environment. Mention specific examples of how you've supported lending processes and managed client relationships effectively.
Showcase Your Skills:Make sure to include your skills in credit report writing, financial analysis, and your advanced Microsoft Office capabilities. These are crucial for the role and should be clearly stated in your application.
Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of LHV Bank's mission and values. Explain why you're passionate about working in the SME lending space and how you can contribute to their goals.
How to prepare for a job interview at LHV Bank
✨Know Your Stuff
Make sure you have a solid understanding of LHV Bank's services and the SME lending market. Familiarise yourself with their recent developments, like their UK banking licence and retail banking proposition. This will show your genuine interest in the role and the company.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences that highlight your ability to build and maintain strong client relationships. Discuss how you've effectively managed portfolios and dealt with day-to-day inquiries, as this is crucial for the Lending Manager role.
✨Demonstrate Credit Report Writing Expertise
Since extensive credit report writing skills are required, be ready to discuss your experience in this area. You might even want to bring a sample or two (if possible) to demonstrate your analytical abilities and attention to detail.
✨Be Organised and Proactive
The role requires managing a pipeline and ensuring smooth customer journeys. Share examples of how you've successfully organised your workload and taken initiative in previous roles. This will illustrate your self-starter attitude and organisational skills.
