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For Companies At a Glance
- Tasks: Lead product strategy and delivery, focusing on user satisfaction and business goals.
- Company: Join LHV Bank, a licensed UK bank serving fintechs and SMEs with innovative banking solutions.
- Benefits: Enjoy competitive salary, hybrid work, health plans, pension contributions, and generous holiday time.
- Why this job: Be at the forefront of product innovation in a dynamic, inclusive culture with real impact.
- Qualifications: 8+ years in product management, 3+ years in leadership, strong UX and agile experience required.
- Other info: Work with renowned fintechs and help shape the future of retail banking.
The predicted salary is between 72000 - 108000 £ per year.
LHV Bank, a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions for UK businesses. The SME Lending division offers commercial real estate investment loans and trading loans from £0.5m to small and medium-sized businesses in the UK.
As a leading Banking Services provider, LHV Bank delivers a wide range of services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Over 200 renowned fintech companies, such as Airwallex, Currencycloud, Truelayer, and Wise, utilise LHV Bank to serve more than 10 million end customers and access a pool of 500 million potential customers across the UK and Europe.
LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It is in the process of developing its direct to customer retail banking proposition for launch in 2024. More information: lhv.com
The Role
As the Head of Product, you will own the strategy and delivery for specific product domains within our organization. This role combines a strong understanding of agile delivery, experimentation, discovery, and the complete product management lifecycle.
You will collaborate with cross-functional teams to drive innovation and ensure the successful execution of domain-specific roadmaps. You’ll focus on delivering high-quality products that balance customer satisfaction with business objectives, while fostering a culture of continuous improvement and discovery.
Key Responsibilities:
Domain Leadership & Strategy
- Own and drive the strategy, roadmap, and delivery for assigned product domains, ensuring alignment with business objectives and user needs.
- Advocate for a user-first mindset, integrating UX and usability principles into the product lifecycle.
- Provide clear direction and guidance on UX strategies to internal and external teams, ensuring consistency and excellence in design practices.
- Identify opportunities for innovation, discovery, and experimentation within your domains, using data and customer insights to inform decisions.
Agile Delivery & Execution
- Lead agile product delivery within your domains, ensuring MVPs are scoped, prioritized, and delivered efficiently.
- Drive a culture of experimentation, leveraging continuous discovery practices, A/B testing, prototyping, and feedback loops to validate ideas and improve products.
- Partner with UX/UI designers and engineers to deliver high-quality, user-focused solutions iteratively.
- Champion continuous discovery processes, ensuring regular engagement with customers to uncover needs, validate problems, and explore new opportunities.
- Collaborate with research teams to integrate qualitative and quantitative insights into product development.
- Ensure the product vision evolves alongside customer feedback and market trends.
Collaboration & Stakeholder Management
- Work closely with cross-functional teams, including engineering, design, marketing, and customer success, to align on objectives and priorities.
- Act as the main point of contact for product-related decisions within your domains, ensuring clear communication and alignment with stakeholders.
- Collaborate with other product leaders to share best practices and ensure consistency across the broader product portfolio.
Performance & Impact
- Define and monitor key performance metrics for your domains, ensuring goals are met and value is delivered.
- Regularly report on progress, challenges, and successes to leadership and stakeholders.
- Continuously refine product processes to improve efficiency and outcomes.
What We\’re Looking For:
Experience
- 8+ years of product management experience, with at least 3 years in a leadership role.
- Proven track record in delivering successful MVPs, leading agile delivery, and driving experimentation and discovery.
- Strong background in UX, product design, or equivalent, with the ability to guide teams in creating user-centered products.
- Experience managing complex product domains and collaborating with diverse teams.
- Strong knowledge of agile delivery practices and tools (e.g., Scrum, Kanban, JIRA).
- Exceptional ability to prioritize, plan, and deliver results in fast-paced, iterative environments.
- Deep understanding of UX principles, user research methodologies, and accessibility standards.
- Demonstrable experience in providing UX leadership and direction to multidisciplinary teams.
- Strong analytical and problem-solving skills, with the ability to use data to inform decision-making.
- Excellent communication and stakeholder management skills, with a collaborative and empathetic approach.
Technical Knowledge
- Familiarity with experimentation techniques (e.g., A/B testing, prototyping) and continuous discovery frameworks.
- Understanding of modern product development processes and tools.
Some of our benefits
- Competitive salary & progression
- Open and inclusive culture
- Hybrid working
- Fantastic offices and great working environment
- Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
- Medicash health plan (Level 3)
- 5% employer pension contribution
- Life assurance
- Income protection insurance
- 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
- Team socials
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Head of Product London employer: LHV Bank Limited
Contact Detail:
LHV Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product London
✨Tip Number 1
Familiarize yourself with LHV Bank's product offerings and recent developments, especially their SME Lending solutions and retail banking proposition. Understanding their unique value proposition will help you articulate how your experience aligns with their goals.
✨Tip Number 2
Highlight your experience in agile product management and your ability to lead cross-functional teams. Be prepared to discuss specific examples of how you've successfully delivered MVPs and driven innovation in previous roles.
✨Tip Number 3
Showcase your knowledge of UX principles and your experience in integrating user feedback into product development. Prepare to discuss how you've used data and customer insights to inform product decisions in the past.
✨Tip Number 4
Demonstrate your analytical skills by being ready to discuss key performance metrics you've defined and monitored in previous roles. This will show your ability to deliver value and drive results in a fast-paced environment.
We think you need these skills to ace Head of Product London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Product position at LHV Bank. Tailor your application to highlight your relevant experience in product management, agile delivery, and UX principles.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 8+ years of product management experience, particularly any leadership roles. Provide specific examples of successful MVPs you've delivered and how you've driven innovation and experimentation in previous positions.
Showcase Your Skills: Make sure to showcase your strong analytical and problem-solving skills. Discuss how you've used data to inform decision-making and how you've collaborated with cross-functional teams to achieve product goals.
Tailor Your Application: Customize your cover letter to reflect LHV Bank's mission and values. Mention your understanding of their services and how your background aligns with their focus on user-centered products and continuous improvement.
How to prepare for a job interview at LHV Bank Limited
✨Understand the Product Management Lifecycle
Make sure you have a solid grasp of the complete product management lifecycle. Be prepared to discuss your experience in leading agile delivery, MVP development, and how you've driven experimentation and discovery in past roles.
✨Showcase Your UX Knowledge
Since the role emphasizes a user-first mindset, be ready to share examples of how you've integrated UX principles into product development. Highlight any specific projects where you guided teams in creating user-centered products.
✨Demonstrate Collaboration Skills
Collaboration is key in this role. Prepare to discuss how you've worked with cross-functional teams, including engineering, design, and marketing, to align on objectives and deliver successful products.
✨Prepare for Data-Driven Discussions
The ability to use data to inform decisions is crucial. Be ready to talk about how you've defined and monitored key performance metrics in your previous roles, and how you've used customer insights to drive product improvements.
