At a Glance
- Tasks: Deliver exceptional spa treatments and create a welcoming environment for clients.
- Company: Luxury hotel management company focused on unforgettable guest experiences.
- Benefits: Competitive pay, part-time hours, and a chance to work in a beautiful location.
- Other info: Opportunity to grow in a supportive and dynamic spa environment.
- Why this job: Join a passionate team and make a real difference in guests' relaxation and well-being.
- Qualifications: Experience in spa treatments and a commitment to high standards of service.
Spa therapistat Polurrian On The Lizard
Position: SpaAttendant
Location: Polurrian On The Lizard
Salary:£13.00
Employment Type: Part-time, Permanent
About the Hotel
Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall’s dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.
Now part of The Loxley Collection, the hotel is undergoing a £10 million investment programme, introducing an exceptional new spa and vitality hydropool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.
Polurrian offers a distinctive guest experience — from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.
With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.
Aim of Role:
We are looking for a passionate and professional Spa Therapist to deliver exceptional treatments and create memorable
guest experiences. This role is perfect for someone who thrives in a luxury environment, values attention to detail, and enjoys being part of a supportive team dedicated to excellence.
What You’ll Be Doing:
- Deliver Outstanding Guest Experiences
- Provide high-quality treatments to guests and members
- Conduct thorough client consultations and maintain accurate records
- Create a warm, personalised welcome for every guest
- Maintain impeccable treatment room standards and hygiene
- Uphold client comfort, privacy, and confidentiality at all times
- Promote spa services, products, and special offers
- Support Smooth Spa Operations
- Follow spa policies, procedures, and professional protocols
- Handle bookings, payments, and end-of-shift reconciliations
- Monitor stock, equipment, and report any issues
- Ensure safe and correct use of products and equipment
- Participate in ongoing training and development
- Be a Valued Team Member
- Work collaboratively across all spa areas
- Maintain a clean, safe, and welcoming environment
- Support colleagues and contribute to a positive team culture
- Demonstrate initiative to enhance guest satisfaction
What We’re Looking For:
- Recognised Spa / Beauty qualification (NVQ Level 3 or equivalent)
- Ideally 2+ years’ spa industry experience
- Strong treatment skills and technique versatility
- Excellent communication and customer service
- Impeccable presentation and attention to detail
- A warm, caring, and professional manner
- Retail awareness or sales skills (advantageous)
- Flexibility to work business hours
Why Join Us?
Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests.
Spa therapist employer: LHM Luxury Hotel Management Ltd
LHM Luxury Hotel Management Ltd is an exceptional employer, offering a supportive work culture where every team member is valued and encouraged to grow. With competitive pay and comprehensive training, you will thrive in a beautiful coastal location while contributing to unforgettable guest experiences in our luxury hotel. Join us and be part of a passionate team dedicated to excellence.
Contact Details:
LHM Luxury Hotel Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa therapist
✨Tip Number 1
Network like a pro! Reach out to fellow spa therapists or industry professionals on social media. Join groups where we can share experiences and tips, and don’t be shy to ask for advice or job leads.
✨Tip Number 2
Show off your skills! If you have a portfolio of your treatments or any certifications, make sure to have them ready to share during interviews. We want to see what makes you stand out!
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and answers with a friend. This will help us feel more confident and articulate when discussing how we can deliver exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Polurrian On The Lizard.
We think you need these skills to ace Spa therapist
Some tips for your application 🫡
Show Your Passion for Spa Therapy:When writing your application, let us see your enthusiasm for spa therapy shine through! Share why you love providing treatments and how you aim to create a relaxing experience for clients. This will help us understand your dedication to exceptional service.
Tailor Your Application:Make sure to customise your application to fit the role of Spa Therapist at Polurrian On The Lizard. Highlight relevant experience and skills that align with our expectations, like your ability to maintain high standards and build rapport with clients.
Be Professional Yet Personal:While we want to see your personality, remember to keep it professional. Use a friendly tone but ensure your language is polished and respectful. This balance will show us that you can connect with clients while maintaining professionalism.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LHM Luxury Hotel Management Ltd
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be providing. Research the specific services offered at Polurrian On The Lizard and be ready to discuss your experience with them. This shows that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a spa therapist, client interaction is key. Prepare examples of how you've built rapport with clients in the past. Highlight your ability to make clients feel comfortable and valued, as this aligns perfectly with their aim of delivering exceptional service.
✨Dress the Part
First impressions matter! Dress professionally and in line with the spa’s standards. This not only reflects your understanding of the role but also demonstrates your commitment to maintaining a high standard of personal presentation.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's operations and team dynamics. This shows your enthusiasm for the role and helps you understand how you can contribute to creating that special environment they value so much.