Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, manage check-ins/outs, and provide info about hotel services.
- Company: Join a charming hotel near Falmouth known for its friendly service.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
- Why this job: Become a hospitality superstar while creating memorable guest experiences.
- Qualifications: Previous hospitality experience preferred; strong communication and multitasking skills required.
- Other info: Part-time role with opportunities for growth and development in various departments.
Hotel Receptionist – Join Our Friendly Team Near Falmouth
Why work with us?
We are a charming, independent hotel located just outside Falmouth, known for our warm, personable service and welcoming atmosphere. Our team takes pride in creating memorable guest experiences, and we’re looking for enthusiastic individuals who share our passion for hospitality.
If you have a bubbly, outgoing personality and enjoy working with people, this could be the perfect opportunity for you.
About the Role
As a Hotel Receptionist, you will be the face of our hotel—creating a lasting first impression and ensuring every guest feels valued from arrival to departure. This is a varied and rewarding role where no two days are the same.
Key Responsibilities
- Deliver a warm, friendly, and professional welcome to all guests
- Manage check-ins and check-outs efficiently and accurately
- Handle guest enquiries in person and over the phone
- Provide information about hotel services, amenities, and local attractions
- Process payments and maintain accurate guest records
- Resolve guest queries and concerns promptly with a positive approach
- Work closely with other departments to ensure a seamless guest experience
- Maintain a clean and organized front desk area
You will also have the opportunity to develop your skills across multiple departments, helping you grow into a well-rounded hospitality professional.
About You
We’re looking for someone who is:
- Reliable and hardworking
- A confident team player
- Professional with a friendly, approachable manner
- Highly organized with strong attention to detail
- Comfortable working in a fast-paced environment
Desirable (but not essential):
- Previous hospitality or customer service experience
- Strong communication and telephone skills
- Basic computer proficiency for booking and front desk systems
- Additional language skills
What We Offer
- Competitive pay starting from £12.71 per hour, plus tips
- Company pension scheme
- Cycle to work scheme
- Complimentary staff meals during shifts
- Employee discounts across the group
- Free on-site parking
- Regular company events and team activities
- Health and wellbeing support
- Opportunities for training, development, and career progression
Working Hours
- Normal Hours – 9am‑5pm however, flexibility needed to be given to this.
- Wednesday & Saturday Shifts
- Possible Holiday Cover.
Join Us
If you’re passionate about delivering exceptional service and want to grow your career in hospitality, we’d love to hear from you. Apply today and take the first step towards becoming a hospitality superstar.
#J-18808-Ljbffr
Hotel Receptionist 16 hours per week employer: LHM Luxury Hotel Management Ltd
Contact Detail:
LHM Luxury Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist 16 hours per week
✨Tip Number 1
Show your personality! When you meet potential employers or during any networking events, let your bubbly and friendly nature shine through. This role is all about creating memorable experiences for guests, so demonstrating your outgoing character can set you apart.
✨Tip Number 2
Familiarise yourself with the local area. Being knowledgeable about local attractions and amenities will not only help you in the role but also impress your interviewers. They’ll appreciate your initiative and readiness to assist guests with their inquiries.
✨Tip Number 3
Practice your phone etiquette. Since you'll be answering calls and responding to guest inquiries, it’s essential to sound professional and friendly over the phone. Consider role-playing with a friend to refine your communication skills.
✨Tip Number 4
Highlight your teamwork skills. As a hotel receptionist, you'll need to coordinate with various departments. Share examples of how you've successfully worked in a team environment in the past, showcasing your reliability and professionalism.
We think you need these skills to ace Hotel Receptionist 16 hours per week
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous experience in hospitality or customer service. Mention specific roles where you demonstrated skills like greeting guests, handling inquiries, or managing check-ins and check-outs.
Showcase Your Personality: Since the hotel values a bubbly and friendly personality, let your character shine through in your application. Use a warm and engaging tone in your cover letter to reflect your outgoing nature.
Tailor Your CV: Customise your CV to align with the job description. Highlight skills such as communication, multitasking, and attention to detail, which are crucial for a Hotel Receptionist role. Make sure to include any relevant qualifications or training.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are essential traits for this position.
How to prepare for a job interview at LHM Luxury Hotel Management Ltd
✨Show Your Personality
As a Hotel Receptionist, having a bubbly and friendly personality is key. Make sure to let your true self shine during the interview. Smile, be enthusiastic, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Relevant Experience
If you've worked in hospitality before, be ready to discuss your previous roles and how they relate to the responsibilities of a Hotel Receptionist. Share specific examples of how you've handled guest inquiries or resolved complaints to showcase your customer service skills.
✨Demonstrate Multitasking Abilities
The role requires juggling multiple tasks at once, so be prepared to discuss how you manage your time and prioritise effectively. You might even want to share a story about a busy shift where you successfully handled various responsibilities without compromising service quality.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the hotel and its culture. Inquire about team dynamics or opportunities for growth within the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you.