Product Designer, LHH CTM in London

We are looking for a curious, customer-obsessed Product Designer to help shape and validate innovative products, services, and experiences for students, graduates, and early-career professionals. This is not a traditional design role. We are seeking someone who thrives in ambiguity, uncovers unmet customer needs, and transforms insights into compelling product opportunities that create meaningful value for both customers and the business. This role is part of LHH's central Product Design team. The initial focus is on innovation projects for students, graduates and early-career professionals, with work across our design system, research and other product initiatives over time.

As a Product Designer, you will take new product concepts from discovery through prototype, pilot and validation, working closely with the product lead and with engineering, marketing and business stakeholders to bring ideas to life. You will combine strong design craft with an experimental mindset, using research, prototyping and data to test assumptions and show what works, what doesn't, and why. Comfortable synthesizing complex inputs into practical design solutions, you will keep the design work connected across workstreams so concepts move smoothly from idea to execution.

The ideal candidate is a creative problem solver, skilled in user research, journey mapping, prototyping, and experience design, with a passion for testing assumptions and learning quickly. You leverage AI and emerging technologies to accelerate research, concept development, and experimentation, and you are energized by the opportunity to create innovative solutions that help the next generation navigate their education, career, and professional growth journeys.

Reporting Relationships: Reports directly to the Global UX Design Lead, with a dotted-line reporting relationship to the Global Head of Innovation Lab.

Direct Reports: None

Location: This is a fully remote position, and candidates can be based in any country where LHH has operations. To be considered for this opportunity, candidates must be legally authorized to work in their country of residence, as we do not offer visa sponsorship.

Travel: Ability to travel to local or global office on a needed basis.

In this role you can expect to:

• Lead the design of new product concepts from discovery through to prototype, pilot and validation.
• Own the end-to-end user experience across products, services and customer journeys within innovation initiatives.
• Conduct user and market research to uncover unmet needs and translate insights into product opportunities.
• Synthesize messy inputs - research, pilot data, user feedback, market signals - into a clear point of view on what's driving value and a concrete recommendation on what to do next.
• Create prototypes and run experiments to test assumptions, validate concepts and accelerate learning.
• Partner with product, engineering and business stakeholders to develop solutions that are desirable, viable and feasible.
• Connect the moving parts across research, design, marketing, engineering and program delivery - holding the threads together day to day so nothing falls through the cracks as a concept moves from pilot to build.
• Use qualitative and quantitative evidence to measure success, inform decisions and guide iteration.
• Initially focus on shaping and testing new propositions for students, graduates and early‑career professionals.

All About You:

• Advanced proficiency in Figma, including components, variants, auto layout, variables/tokens, and interactive prototyping.
• Experience contributing to and evolving scalable design systems.
• Strong experience designing user flows, information architecture, and end-to-end customer journeys, with the ability to clearly articulate design decisions and trade-offs.
• Hands‑on experience leveraging AI‑powered design and prototyping tools (e.g., Figma Make, v0, Lovable, Claude, Cursor) to rapidly bring concepts to life and validate ideas with users.
• Practical user research expertise, including planning and conducting usability testing, user interviews, and leveraging analytics, experimentation, and A/B testing insights to drive product decisions.
• Proven ability to partner closely with Product Managers and Engineers, providing clear developer handoffs and supporting designs through implementation.
• Solid understanding of accessibility best practices and WCAG guidelines, with a commitment to creating inclusive user experiences.
• Experience designing AI‑enabled product experiences, such as conversational interfaces, recommendation engines, copilots, or other intelligent and assistive workflows.
• A strong portfolio showcasing shipped products, validated prototypes, or measurable business outcomes.

How you work:

• Comfortable navigating ambiguity and turning uncertainty into clear next steps.
• Naturally curious, with a passion for learning, experimenting, and challenging conventional thinking.
• Evidence‑driven, balancing intuition with research, testing, and measurable outcomes.
• Highly collaborative and skilled at influencing and partnering with cross‑functional stakeholders.

Nice to have:

• Experience designing for B2C audiences, particularly students, graduates, or early‑career professionals.
• Strong understanding of Gen Z behaviours, motivations, and digital expectations.
• Experience working in startup, scale‑up, or innovation‑led teams.
• Passion for emerging technologies, AI‑driven experiences, and rapid experimentation.

What we offer:

• Growth opportunities within a human resources global leader.
• We prioritise learning to stay agile in an increasingly competitive business environment.
• We foster an open‑minded environment where people spark new ideas and explore alternatives.
• Compensation will be determined based on geographic location, experience and other compensatory factors.

About LHH CTM: Through mentoring, coaching, upskilling, and reskilling, LHH Career Transition & Mobility (CTM) creates new possibilities for individuals and stronger talent outcomes for organisations. Our Career Transition & Mobility specialists bring unrivalled expertise across industries and functional disciplines, with a proven track record of developing and advancing talent in both local and global markets. This experience has earned the trust of Fortune 500 companies and thousands of small and mid‑sized organisations, particularly during periods of transformation, restructuring, and workforce change.

Each year, LHH’s Career Transition Solutions supports more than half a million individuals as they navigate career change and move confidently toward their next opportunity. We deliver compassionate, high‑touch transition services designed to support employee wellbeing and accelerate successful outcomes. As a comprehensive talent partner, our solutions include one‑on‑one career coaching, personal branding, active placement support, career development resources, upskilling and reskilling programmes, and our award‑winning digital and AI‑enabled platform, LHH Career Studio.

LHH’s Career Mobility Solutions enable organisations to invest strategically in their most valuable asset—their people. From personalised career coaching and internal talent mobility programmes to future‑focused skill development, we empower employees to build sustainable careers, explore new opportunities, develop in‑demand capabilities, and successfully transition into new roles within their organisation. These solutions strengthen retention, engagement, workforce agility, and long‑term organisational success.

With more than 12,000 professionals across 60+ countries and over 50 years of experience, LHH combines unmatched global scale with local market expertise. As part of The Adecco Group, we deliver integrated talent solutions that bring together global best practices, local insights, and centralised coordination—supporting thousands of organisations and millions of individuals worldwide.