At a Glance
- Tasks: Lead and develop a junior HR team while driving performance and accountability.
- Company: Join a dynamic organisation undergoing exciting transformation in the HR sector.
- Benefits: Enjoy a hands-on leadership role with opportunities for growth and impact.
- Other info: This is a full-time, mid-senior level position based in Farringdon, London.
- Why this job: Shape the HR function during a key transition phase and make a lasting difference.
- Qualifications: Experience in managing HR Shared Services and strong knowledge of HR operations required.
The predicted salary is between 52000 - 84000 € per year.
This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Manager | HR | Placing Junior, Mid, Senior & Exec Level HR professionals in the London Market.
Location: Farringdon, London (3 days in office)
About the Role:
We’re partnering with a dynamic organisation going through a period of exciting transformation. They’re looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.
This is a hands-on leadership role that offers the opportunity to truly shape the function – perfect for someone passionate about building structure, driving performance, and making a lasting impact.
Key Responsibilities:
- Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching
- Drive performance and accountability across the team by introducing and managing core metrics and KPIs
- Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery
- Ensure strong compliance and risk management across all HR operations – ideally with a global lens
- Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement
- Play a key role in embedding structure and consistency in HR operations during a period of significant change
What We’re Looking For:
Proven experience managing HR Shared Services in a fast-paced, evolving environment
A confident and supportive leader who thrives on uplifting junior team members
Strong knowledge of HR operations, reporting, metrics, and systems
Comfortable working with SLAs, dashboards, and performance data
A good understanding of compliance and risk – international experience is a plus
Proactive, process-driven, and able to influence change across functions
Why Apply?
This is more than just a management role – it’s a chance to create , shape , and own a key part of the HR function. If you’re looking for a challenge where your impact will be felt, this could be the perfect move.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Human ResourcesIndustries
Human Resources Services
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#J-18808-LjbffrHR Shared Service Manager in London employer: LHH
Join a forward-thinking organisation in Farringdon, London, where you can lead and shape the HR Shared Services function during an exciting transformation. With a strong emphasis on employee development, performance-driven culture, and opportunities for impactful contributions, this role offers a unique chance to thrive in a supportive environment that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land HR Shared Service Manager in London
✨Tip Number 1
Familiarise yourself with the latest trends in HR shared services. Understanding current best practices and innovations can help you stand out during discussions with potential employers, showcasing your proactive approach to the role.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in shared services. Engaging with industry peers can provide valuable insights and potentially lead to referrals that increase your chances of landing an interview.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've successfully implemented in previous roles. Being able to articulate your experience with performance data will demonstrate your capability to drive accountability and improve service delivery.
✨Tip Number 4
Showcase your leadership style by sharing examples of how you've uplifted junior team members in the past. Highlighting your ability to mentor and develop talent will resonate well with employers looking for a supportive leader.
We think you need these skills to ace HR Shared Service Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing HR Shared Services, particularly in fast-paced environments. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter:In your cover letter, express your passion for shaping HR functions and your proactive approach to process improvement. Mention how your background aligns with the key responsibilities outlined in the job description.
Highlight Relevant Metrics:When detailing your previous roles, include metrics and KPIs you have managed or improved. This will showcase your ability to drive accountability and performance within an HR team.
Showcase Compliance Knowledge:Emphasise your understanding of compliance and risk management in HR operations. If you have international experience, make sure to mention it, as it adds value to your application.
How to prepare for a job interview at LHH
✨Showcase Your Leadership Skills
As an HR Shared Services Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully developed and supported junior team members in the past.
✨Demonstrate Your Analytical Abilities
The role requires strong knowledge of HR metrics and reporting. Bring examples of how you've used data to drive performance improvements and decision-making in previous roles.
✨Understand Compliance and Risk Management
Familiarise yourself with compliance and risk management practices, especially in a global context. Be ready to discuss how you've ensured compliance in your previous positions and any challenges you faced.
✨Prepare for Change Management Discussions
This position involves navigating significant changes within the organisation. Think about your experiences with change management and be prepared to share strategies you've employed to embed structure and consistency during transitions.
