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- Tasks: Lead and optimise HR services, ensuring a seamless employee experience.
- Company: Respected professional services organisation with a focus on growth and transformation.
- Benefits: Competitive salary, flexible hours, and the chance to shape HR strategy.
- Why this job: Make a real impact in a high-stakes role during a period of exciting change.
- Qualifications: CIPD-qualified with senior-level HR operations experience and strong problem-solving skills.
- Other info: Join a dynamic team and enjoy opportunities for personal and professional development.
The predicted salary is between 43200 - 72000 £ per year.
Horsham (3 days per week onsite)
Part-Time or Full-Time Hours
Fixed Term Contract: 15 months
Salary: Up to £60,000
Are you an experienced People Operations leader ready to step into a high-impact role where you'll shape, optimise, and elevate HR service delivery? LHH is supporting a highly respected professional services organisation in their search for a Head of People Operations to provide maternity cover. This is an exciting opportunity to lead a well-established People Operations function during a period of continued growth and transformation.
The Opportunity
In this role, you will take ownership of the end-to-end People Operations remit, ensuring the delivery of efficient, compliant and employee-centred HR services across the full employee lifecycle. You'll lead on HR systems optimisation, people data integrity, process design, policy development, reward operations, and the leadership of a high-performing operations team. This is a hands-on leadership role ideal for someone who loves improving systems, solving operational problems, and enabling a seamless employee experience.
Key Responsibilities
- Lead, refine and continuously improve People Operations strategy and processes
- Oversee the HRIS, ensuring robust governance, accurate data and effective workflows
- Provide expert oversight of onboarding, offboarding, benefits, absences, payroll administration, compliance and other core People processes
- Lead on annual People cycles including salary reviews, reward changes, benefit renewals, audits and statutory reporting
- Ensure compliance across employment law, GDPR and internal governance
- Produce, analyse and interpret people metrics to support data-driven decision making
- Own and maintain policies, procedures and process documentation
- Act as an escalation point for operational queries and coach managers on policy and process
- Manage key external HR partners, suppliers and systems providers
- Champion change initiatives across systems, processes and people practices
- Provide leadership, support and development to the People Operations team
What You'll Bring
- CIPD-qualified People professional with proven senior-level HR operations experience
- Strong stakeholder management with the ability to influence confidently
- Excellent problem-solving ability and a pragmatic, solutions-focused mindset
- Demonstrable project management skills, comfortable leading complex initiatives
- Experience coaching and developing others
- High attention to detail and strong analytical capability
- Highly IT literate with advanced Excel skills
- Proven ability to manage people risk and maintain robust compliance standards
Please apply now as interviews will be taking place in the next few weeks!
Head of People Operations in Horsham employer: LHH
Contact Detail:
LHH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Operations in Horsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is always a plus.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Head of People Operations in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of People Operations role. Highlight your HR operations experience and any relevant projects you've led, as this will show us you're the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about People Operations and how your background aligns with our needs. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We love candidates who can demonstrate a pragmatic, solutions-focused mindset, so don't hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team at StudySmarter!
How to prepare for a job interview at LHH
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Head of People Operations role. Brush up on HR systems, compliance, and employee lifecycle processes. Being able to discuss these topics confidently will show that you’re ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past. Highlight your experience in coaching others and managing change initiatives. This is a hands-on leadership role, so demonstrating your ability to inspire and develop a team is crucial.
✨Be Data-Driven
Since the role involves analysing people metrics, come prepared with examples of how you've used data to drive decisions in previous roles. Discuss any tools or systems you’ve worked with, especially if they relate to HRIS or Excel.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current People Operations strategy and future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career aspirations.
