At a Glance
- Tasks: Lead and develop service-based offerings that enhance customer value and drive revenue growth.
- Company: Global engineering and technology leader with a strong market presence.
- Benefits: Competitive salary, performance bonus, comprehensive benefits, and hybrid working.
- Other info: Opportunity for visibility across international markets and senior leadership.
- Why this job: Make a significant impact on a global scale while shaping innovative service solutions.
- Qualifications: Experience in service commercialisation, product management, or recurring revenue solutions.
The predicted salary is between 47250 - 57750 £ per year.
Our client is a global engineering and technology organisation with a strong international presence and a market-leading position within its sector.
As part of an ongoing investment in customer lifecycle solutions and recurring revenue growth, they are seeking a Global Product Manager to own and develop a portfolio of service-based offerings that support customers throughout the lifecycle of installed equipment and assets.
The Opportunity
This is a commercially focused global role responsible for defining, developing and growing service plans and lifecycle offerings that deliver long-term customer value while driving sustainable revenue growth.
Working closely with sales, service, engineering and commercial teams, you will identify opportunities across the installed customer base, develop compelling service propositions and ensure offerings remain competitive, profitable and aligned to customer needs.
This is an excellent opportunity for someone with a background in service commercialisation, aftermarket products, maintenance programmes or recurring revenue solutions to make a significant impact within a global organisation.
Key Responsibilities
- Own and develop a portfolio of service plans and lifecycle offerings.
- Define product strategy, roadmap and growth plans for service-based propositions.
- Identify opportunities to increase customer adoption, retention and recurring revenue.
- Analyse installed-base data, customer feedback and market trends to identify growth opportunities.
- Develop new support, maintenance and lifecycle service propositions.
- Build business cases and support investment decisions for new offerings.
- Define pricing, packaging and positioning strategies.
- Work closely with global sales, service and engineering teams to drive commercial success.
- Support go-to-market activities and customer engagement initiatives.
- Monitor portfolio performance and implement actions to improve growth, profitability and customer value.
About You
We are particularly interested in candidates who have experience managing, developing or commercialising:
- Service plans
- Maintenance programmes
- Support contracts
- Service agreements
- Aftermarket offerings
- Warranty programmes
- Lifecycle services
- Subscription-based service solutions
- Other recurring revenue propositions linked to physical products, equipment or installed assets
You may currently be working as a
- Product Manager
- Global Product Manager
- Service Portfolio Manager
- Service Product Manager
- Aftermarket Manager
- Aftersales Manager
- Lifecycle Services Manager
- Commercial Portfolio Manager
- Service Development Manager
- Backgrounds of Interest
We welcome applications from individuals with experience in
- Industrial equipment
- Engineering
- Manufacturing
- Aerospace
- Automotive
- Medical devices
- Building products
- HVAC
- Instrumentation
- Industrial technology
- Asset-intensive businesses
Skills & Experience
- Proven experience managing commercial product or service portfolios.
- Strong understanding of recurring revenue and service-based business models.
- Experience developing customer-focused service propositions.
- Commercially minded with experience of pricing, portfolio optimisation or business case development.
- Strong stakeholder management and influencing skills.
- Able to work effectively across sales, service, engineering and commercial functions.
- Experience operating within a global or multi-regional environment would be advantageous.
- What's on Offer
- Performance bonus
- Comprehensive benefits package
- Hybrid working
- Opportunity to shape a strategically important global service portfolio
- Significant visibility across international markets and senior leadership teams
Global Product Manager in Crawley employer: LHH
LHH is an exceptional employer that prioritises employee development and engagement, particularly in the vibrant city of Exeter. With a strong focus on fostering a collaborative work culture, employees are encouraged to grow their skills and advance their careers while making a meaningful impact on organisational performance. The company offers competitive benefits and a supportive environment that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Global Product Manager in Crawley
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like LHH!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at LHH would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at LHH through your school's career services!
We think you need these skills to ace Global Product Manager in Crawley
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Global Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Global Product Manager position at LHH. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at LHH
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
