Benefits Service Manager

Benefits Service Manager

Contract – 6 months – potential to extend.

450 – 530 er day

Hybrid working

Financial Service industry

Key Responsibilities

Management of Internal Invoicing Process

• Ensure all invoices are loaded, processed, and authorised on a timely basis.
• Collaborate with accounts payable and vendors to ensure prompt submission.
• Provide ad-hoc analysis on benefits spending and payments, along with regular reporting.

Event Coordination Support

• Support the team with event scheduling, including issuing employee communications.
• Prepare venues and ensure event materials are available across all locations.
• Host in-person events, such as assisting with Q&A sessions.
• Gather and analyse information on event participation.
• Coordinate scheduling and organisation of large vendor meetings.

Benefits

• Manage the Benefits escalation mailbox:

• Monitor responses, track metrics, and ensure timely replies.
• Address basic benefits queries and provide appropriate responses.

Skills Required

• Understanding of UK and Ireland benefit programs is desirable but not essential.
• Experience within large multinational or complex organisations.
• Strong numeracy skills, with proficiency in Excel.
• Highly organised with the ability to prioritise and manage a full workload.
• Proficient in Microsoft 365, with strong skills in Word (e.g., mail merge), PowerPoint, and Excel (basic formulas).
• Excellent written and verbal communication skills.
• Strong problem-solving ability with initiative to work independently.
• Team-oriented, with a collaborative approach to working within a team.