Head of Operational Support Services
Head of Operational Support Services

Head of Operational Support Services

Full-Time 54855 - 54855 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead operational support services, ensuring compliance and effective risk management.
  • Company: Join Chest Heart and Stroke Scotland, a leading charity making a real difference.
  • Benefits: Enjoy a competitive salary, hybrid working, and a chance to impact lives positively.
  • Why this job: Be part of a passionate team dedicated to helping those with health conditions thrive.
  • Qualifications: Proven senior leadership experience in operations, governance, or project management required.
  • Other info: Apply with a tailored CV and cover letter by midnight on 24th August.

The predicted salary is between 54855 - 54855 £ per year.

Head of Operational Support Services

Permanent

Edinburgh (Hybrid)

£54,855 + Benefits

LHH is proud to be partnering with Chest Heart and Stroke Scotland (CHSS) in the search for a Head of Operational Support Services.

This pivotal leadership role is responsible for strengthening the charity’s internal governance, ensuring compliance with relevant regulations, and embedding effective risk management practices across the organisation. You will lead on delivering consistent and efficient operational support, encompassing organisational administration, office and facilities management, and project oversight. Your focus will be on providing seamless, high-quality service to internal stakeholders throughout the organisation.

As a member of the CHSS Leadership Team, you will play a key role in shaping and delivering strategic and operational plans, contributing to the collective senior management oversight of the charity’s mission and impact.

We are seeking a candidate with proven experience in a senior operational leadership role, managing multi-disciplinary teams—ideally across governance, compliance, risk, project, or performance management. You’ll bring strong leadership and influencing skills, with the ability to build effective relationships and work collaboratively across organisational boundaries to drive results.

If you are passionate about making a difference and want to be part of Scotland’s leading charity helping people with chest, heart, and stroke conditions to live life to the full, we would love to hear from you.

Applications in the form of a tailored CV and covering letter, highlighting your skills and experience pertinent to the role, should arrive no later than midnight Sunday 24th August.

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Head of Operational Support Services employer: LHH Recruitment Solutions

Chest Heart and Stroke Scotland (CHSS) is an exceptional employer that offers a supportive and collaborative work culture, where your contributions directly impact the lives of individuals facing health challenges. Located in Edinburgh, this role provides a unique opportunity to lead operational support services within a respected charity, with a focus on employee growth and development through continuous learning and engagement in meaningful projects. With competitive benefits and a commitment to fostering a positive work environment, CHSS is dedicated to empowering its staff to thrive while making a significant difference in the community.
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Contact Detail:

LHH Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operational Support Services

✨Tip Number 1

Research Chest Heart and Stroke Scotland thoroughly. Understand their mission, values, and recent projects. This knowledge will help you tailor your conversations and demonstrate your genuine interest in the organisation during interviews.

✨Tip Number 2

Network with current or former employees of CHSS. Use platforms like LinkedIn to connect and ask about their experiences. This can provide valuable insights into the organisational culture and expectations for the Head of Operational Support Services role.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to manage multi-disciplinary teams. Be ready to discuss how you've successfully implemented governance, compliance, or risk management practices in previous roles.

✨Tip Number 4

Demonstrate your passion for the charity sector during your interactions. Share why you are motivated to work in this field and how your values align with those of CHSS. This personal connection can set you apart from other candidates.

We think you need these skills to ace Head of Operational Support Services

Leadership Skills
Operational Management
Governance Knowledge
Compliance Expertise
Risk Management
Project Management
Performance Management
Relationship Building
Strategic Planning
Team Management
Communication Skills
Problem-Solving Skills
Collaboration Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is specifically tailored to the Head of Operational Support Services role. Highlight your relevant experience in operational leadership, governance, compliance, and risk management. Use keywords from the job description to demonstrate your fit for the position.

Craft a Compelling Cover Letter: Your cover letter should clearly outline your passion for the charity's mission and how your skills align with the role. Discuss your leadership style and provide examples of how you've successfully managed multi-disciplinary teams in the past.

Showcase Relevant Achievements: In both your CV and cover letter, include specific achievements that demonstrate your ability to deliver high-quality operational support. Quantify your successes where possible, such as improvements in efficiency or compliance rates.

Proofread and Edit: Before submitting your application, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.

How to prepare for a job interview at LHH Recruitment Solutions

✨Understand the Organisation's Mission

Before your interview, take some time to research Chest Heart and Stroke Scotland's mission and values. Understanding their goals will help you articulate how your experience aligns with their objectives and demonstrate your passion for making a difference.

✨Showcase Leadership Experience

Prepare specific examples from your past roles that highlight your leadership skills, particularly in operational support and team management. Be ready to discuss how you've successfully led multi-disciplinary teams and driven results in previous positions.

✨Emphasise Compliance and Risk Management

Given the importance of governance and compliance in this role, be prepared to discuss your experience with risk management practices. Share examples of how you've implemented effective strategies to ensure compliance and mitigate risks in your previous roles.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Consider asking about their current challenges in operational support or how they measure success in this position.

Head of Operational Support Services
LHH Recruitment Solutions
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