At a Glance
- Tasks: Manage referrals, maintain systems, and support communication to help vulnerable households.
- Company: The Wise Group, dedicated to lifting people out of poverty.
- Benefits: Competitive salary, full training, and valuable experience in a purpose-driven organisation.
- Other info: Join a dynamic team and gain essential skills while working remotely.
- Why this job: Make a real difference by supporting households during their toughest times.
- Qualifications: Strong organisational skills and attention to detail; admin or customer service experience is a plus.
The predicted salary is between 24479 - 24479 € per year.
Are you highly organised, detail-focused and motivated by supporting others to deliver great work? Do you want a role where your contribution helps ensure vulnerable households receive timely and effective support? If so, The Wise Group would love to hear from you.
We are recruiting Administrators to join our Home Energy Advice Team (HEAT) as part of our Seasonal Team, supporting increased demand for services during autumn, winter and early spring. These fixed-term roles run from August 2026 to March 2027 and are essential to ensuring the smooth and efficient operation of the service during its busiest period.
The Wise Group is committed to lifting people out of poverty and helping individuals and families build brighter futures. Through our HEAT service, we provide practical, independent advice to households struggling with energy costs, helping people reduce bills, improve energy efficiency and live in warmer homes.
Administrators play a vital role in enabling this support by ensuring that referrals are processed efficiently, information is accurate and the service operates effectively. In this role, you will manage and process incoming referrals, update and maintain systems, and support communication with customers, partners and colleagues. You will work closely with Mentors and Community Engagement Officers to ensure customers are allocated appropriately and receive timely support. You will also help maintain accurate records, monitor workflows and contribute to service performance by ensuring information is handled efficiently and correctly.
This is a fast-paced role, particularly during the winter months when referral volumes increase significantly. You will need to be comfortable managing a high volume of activity, prioritising tasks effectively and maintaining a high level of accuracy. Your ability to stay organised and responsive will be critical to the success of the service.
We are looking for individuals who are reliable, adaptable and able to work both independently and as part of a team. You will have strong organisational skills, excellent attention to detail and confidence using digital systems. Experience in administrative, coordination or customer service roles would be beneficial, but most important is your ability to manage information efficiently and support a busy operational environment.
These roles form part of our Seasonal Team, created to strengthen service delivery during the busiest period of the year. You will receive full training and onboarding to ensure you are confident in your role and able to contribute from the outset.
This is an excellent opportunity to gain valuable experience in a purpose-driven organisation while playing a key role in supporting households when they need it most. Your work will help ensure the right support reaches the right people at the right time.
To apply, please send a tailored CV and covering letter by midnight on Sunday May 31. Please note that the covering letter should be no more than two pages of A4 and should summarise your relevant skills, experience and motivations for applying for this role.
Part time - Office Admin in Glasgow employer: LHH Recruitment Solutions
The Wise Group is an exceptional employer, dedicated to making a meaningful impact in the lives of vulnerable households across Scotland. With a strong commitment to employee development and a supportive work culture, team members are empowered to contribute to vital services that help lift people out of poverty. Working from home offers flexibility, while the opportunity to be part of a purpose-driven organisation ensures that your efforts directly support those in need during critical times.
StudySmarter Expert Advice🤫
We think this is how you could land Part time - Office Admin in Glasgow
✨Tip Number 1
Get to know the company! Research The Wise Group and their mission. When you understand their values, you can tailor your approach during interviews and show how your skills align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to admin roles. Think about examples from your past experiences that showcase your organisational skills and attention to detail—these are key for this position!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression and keep you top of mind for the hiring team.
We think you need these skills to ace Part time - Office Admin in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your organisational skills and any relevant experience in admin or customer service. We want to see how you can support our mission at The Wise Group!
Craft a Compelling Cover Letter:Your cover letter should be a reflection of your passion for helping others and your motivation for applying. Keep it concise, no more than two pages, and make sure to connect your skills to the job description. We love seeing genuine enthusiasm!
Showcase Your Attention to Detail:In a fast-paced environment like ours, attention to detail is key. Use your application to demonstrate how you've successfully managed information and maintained accuracy in previous roles. We appreciate candidates who can keep things organised!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, it shows you're tech-savvy, which is a bonus for this role!
How to prepare for a job interview at LHH Recruitment Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Administrator in the Home Energy Advice Team. This will help you articulate how your skills and experiences align with what The Wise Group is looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and maintain accuracy under pressure, especially during busy periods.
✨Demonstrate Your Team Spirit
The Wise Group values teamwork, so be prepared to share instances where you've collaborated effectively with others. Highlight your adaptability and reliability, and how these traits have contributed to a positive team environment in previous roles.
✨Tailor Your Application Materials
When crafting your CV and covering letter, ensure they are tailored specifically to this role. Use keywords from the job description and clearly outline your relevant skills and motivations. This shows that you’re genuinely interested in the position and understand what it entails.
