At a Glance
- Tasks: Manage referrals, maintain systems, and support communication to help vulnerable households.
- Company: The Wise Group, dedicated to lifting people out of poverty.
- Benefits: Competitive salary, flexible home-based work, and full training provided.
- Other info: Join a purpose-driven team with opportunities for personal growth.
- Why this job: Make a real difference by supporting those in need during critical times.
- Qualifications: Strong organisational skills and attention to detail; admin experience is a plus.
The predicted salary is between 24479 - 24479 € per year.
Fixed Term to 31 March 2027 (8-month contract)
Location – Home-based, Scotland
Salary – £24,479
Are you highly organised, detail-focused and motivated by supporting others to deliver great work? Do you want a role where your contribution helps ensure vulnerable households receive timely and effective support? If so, The Wise Group would love to hear from you.
We are recruiting Administrators to join our Home Energy Advice Team (HEAT) as part of our Seasonal Team, supporting increased demand for services during autumn, winter and early spring. These fixed-term roles run from August 2026 to March 2027 and are essential to ensuring the smooth and efficient operation of the service during its busiest period.
The Wise Group is committed to lifting people out of poverty and helping individuals and families build brighter futures. Through our HEAT service, we provide practical, independent advice to households struggling with energy costs, helping people reduce bills, improve energy efficiency and live in warmer homes.
Administrators play a vital role in enabling this support by ensuring that referrals are processed efficiently, information is accurate and the service operates effectively. In this role, you will manage and process incoming referrals, update and maintain systems, and support communication with customers, partners and colleagues. You will work closely with Mentors and Community Engagement Officers to ensure customers are allocated appropriately and receive timely support. You will also help maintain accurate records, monitor workflows and contribute to service performance by ensuring information is handled efficiently and correctly.
This is a fast-paced role, particularly during the winter months when referral volumes increase significantly. You will need to be comfortable managing a high volume of activity, prioritising tasks effectively and maintaining a high level of accuracy. Your ability to stay organised and responsive will be critical to the success of the service.
We are looking for individuals who are reliable, adaptable and able to work both independently and as part of a team. You will have strong organisational skills, excellent attention to detail and confidence using digital systems. Experience in administrative, coordination or customer service roles would be beneficial, but most important is your ability to manage information efficiently and support a busy operational environment.
These roles form part of our Seasonal Team, created to strengthen service delivery during the busiest period of the year. You will receive full training and onboarding to ensure you are confident in your role and able to contribute from the outset.
This is an excellent opportunity to gain valuable experience in a purpose-driven organisation while playing a key role in supporting households when they need it most. Your work will help ensure the right support reaches the right people at the right time.
To apply, please send a tailored CV and covering letter by midnight on Sunday May 31. Please note that the covering letter should be no more than two pages of A4 and should summarise your relevant skills, experience and motivations for applying for this role.
Office Adminstrator (part time) in Glasgow employer: LHH Recruitment Solutions
The Wise Group is an exceptional employer, dedicated to making a meaningful impact in the lives of vulnerable households across Scotland. With a strong commitment to employee development and a supportive work culture, you will find yourself part of a passionate team that values your contributions and offers comprehensive training to ensure your success. Working from home provides flexibility, allowing you to balance your professional and personal life while playing a crucial role in delivering essential services during the busiest times of the year.
StudySmarter Expert Advice🤫
We think this is how you could land Office Adminstrator (part time) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Office Administrator role.
✨Tip Number 2
Prepare for the interview by researching The Wise Group and their HEAT service. Show us you’re genuinely interested in helping vulnerable households and how your skills can make a difference!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re truly keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Office Adminstrator (part time) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your organisational skills and any relevant experience in administrative or customer service roles. We want to see how you can support our mission at The Wise Group!
Craft a Compelling Cover Letter:Your cover letter should be no more than two pages of A4, so make every word count! Summarise your skills and experience, and don’t forget to express your motivation for joining our Home Energy Advice Team. We love to see genuine enthusiasm!
Showcase Your Attention to Detail:In this fast-paced role, accuracy is key. Use your application to demonstrate your attention to detail. Whether it’s through your CV formatting or the clarity of your cover letter, we want to see that you can manage information efficiently.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at LHH Recruitment Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Office Administrator at The Wise Group, especially how they relate to supporting vulnerable households. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and maintain accuracy under pressure, especially during busy periods.
✨Highlight Your Teamwork and Communication Skills
The Wise Group values collaboration, so be prepared to share instances where you've worked effectively in a team. Discuss how you communicate with colleagues and customers, and how you ensure that information is shared accurately and efficiently.
✨Tailor Your Application Materials
When crafting your CV and covering letter, tailor them specifically to the role. Highlight relevant skills and experiences that align with the job requirements. Make sure your covering letter clearly outlines your motivations for applying and how you can contribute to the Home Energy Advice Team.
