Shared Services Coordinator - LHH UK CTM & LD
Shared Services Coordinator - LHH UK CTM & LD

Shared Services Coordinator - LHH UK CTM & LD

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage billing systems and support Account Managers with queries.
  • Company: Join a global leader in human resources with a focus on growth.
  • Benefits: Flexible working, private medical insurance, and 25 days holiday.
  • Why this job: Be part of a dynamic team that values innovation and collaboration.
  • Qualifications: Experience in billing and strong interpersonal skills are a plus.
  • Other info: Great opportunities for career development in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

The Shared Services role is a pivotal role within the organisation. Managing systems from the sale of a contract through to invoicing the client, setting up the system for clients, ensuring all billing information is accurately updated on the system and billing the services along with supporting the Account Managers and Billing Team with any queries.

We are looking for someone who demonstrates strong attention to detail combined with an enquiring mind and a great ability to build relationships with key stakeholders.

Reporting Relationships

Reporting to the Shared Services Executive Manager

Location

London

Key Accountabilities

  • System set up using contracts and billing requirement forms
  • Daily management of outstanding billing information ensuring information is obtained in a timely manner so that the candidate engagement process can commence.
  • Manage, review and authorise candidate referrals for invoicing.
  • Investigate and resolve invoicing queries received.
  • Process Credits and Rebills.
  • Support the account managers and the billing team with any system/invoicing queries on accounts.

All About You

  • Proven experience in a billing function is advantageous.
  • Understanding Orbit system.
  • Proactive and flexible approach to work.
  • Professional approach when communicating with stakeholders.
  • Excellent interpersonal skills – able to develop effective relationships at all levels.
  • Experience of implementing effective systems to streamline and improve processes.
  • Ability to demonstrate high levels of initiative and independent decision making.
  • Ability to prioritise workload to achieve KPI’s.
  • Ability to work and remain calm under pressure and to meet deadlines.
  • Excellent query and problem‑solving skills.
  • GCSEs (or equivalent).

What we offer

  • Growth opportunities within a human resources global leader.
  • We prioritise learning to stay agile in an increasingly competitive business environment.
  • We foster an open‑minded environment where people spark new ideas and explore alternatives.

Our benefits include

  • Flexible working model.
  • Private medical insurance (PMI).
  • Group personal pension plan.
  • Career support for family and friends.
  • 25 working days paid holiday with the opportunity to buy extra days off each year.
  • So much more!

Contract

Permanent

Contract Type

Full‑time

Hours

37.5 per week

Work Eligibility

Must have the right to work in the UK.

Equal Opportunity

LHH is an Equal Opportunity Employer /Veterans/Disabled.

Diversity and Inclusion

For additional information on our Diversity and Inclusion policy, please consult the following link: Diversity and Inclusion Policy

Shared Services Coordinator - LHH UK CTM & LD employer: LHH (Global)

LHH UK is an exceptional employer that values growth and development, offering a flexible working model and comprehensive benefits including private medical insurance and a generous holiday allowance. Located in the vibrant city of London, we foster a collaborative and innovative work culture where employees are encouraged to share ideas and enhance their skills, making it an ideal place for those seeking meaningful and rewarding careers in shared services.
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Contact Detail:

LHH (Global) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shared Services Coordinator - LHH UK CTM & LD

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Shared Services Coordinator role. You never know who might have a lead or can put in a good word for you!

✨Tip Number 2

Prepare for those interviews! Research the company and the role inside out. Think about how your skills in billing and system management can shine through. We want you to show them why you're the perfect fit!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the one they need!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take that extra step!

We think you need these skills to ace Shared Services Coordinator - LHH UK CTM & LD

Attention to Detail
Relationship Building
Billing Management
Invoicing Queries Resolution
System Setup
Proactive Approach
Interpersonal Skills
Process Improvement
Initiative
Independent Decision Making
Workload Prioritisation
Calm Under Pressure
Problem-Solving Skills
Understanding of Orbit System

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Shared Services Coordinator role. Highlight your experience in billing functions and any familiarity with systems like Orbit. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and relationship-building skills, as these are key for us at StudySmarter.

Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled invoicing queries or streamlined processes in the past. We love seeing initiative and independent decision-making!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at LHH (Global)

✨Know Your Systems

Familiarise yourself with the Orbit system and any other relevant software before the interview. Being able to discuss your experience with these systems will show that you’re proactive and ready to hit the ground running.

✨Showcase Your Attention to Detail

Prepare examples from your past work where your attention to detail made a difference. Whether it was catching an error in billing or ensuring all client information was accurate, these stories will highlight your suitability for the role.

✨Build Rapport with Stakeholders

Think about how you can demonstrate your interpersonal skills during the interview. Be ready to discuss how you've successfully built relationships with stakeholders in previous roles, as this is key for the Shared Services Coordinator position.

✨Problem-Solving Mindset

Be prepared to tackle hypothetical scenarios related to invoicing queries or system issues. Show that you can think on your feet and have a structured approach to resolving problems, which is crucial for managing the billing process effectively.

Shared Services Coordinator - LHH UK CTM & LD
LHH (Global)
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  • Shared Services Coordinator - LHH UK CTM & LD

    Full-Time
    36000 - 60000 £ / year (est.)
  • L

    LHH (Global)

    1000+
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