At a Glance
- Tasks: Oversee daily operations of a temporary accommodation complex, ensuring safety and resident welfare.
- Company: Join a dedicated team focused on providing high-quality accommodation services.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Fast-paced role with a focus on teamwork and community support.
- Why this job: Make a real difference in residents' lives while managing a dynamic environment.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
JOB DESCRIPTION COMPLEX MANAGER Reports to: Operations Director/ Management
Job Purpose The Complex Manager is responsible for the safe, efficient and effective day-to-day operation of a temporary accommodation complex, ensuring high standards of resident welfare, property management, health and safety, security, staffing, compliance and service delivery.
Key Responsibilities 1.
Site Manage daily site operations and ensure accommodation is safe, clean, secure and well maintained.
Manage arrivals, departures, room moves and occupancy records.
Conduct regular inspections of rooms, communal and external areas.
Identify and ensure prompt resolution of maintenance and operational issues.
Manage contractors, suppliers and service providers.
Maintain accurate records, logs and reports. 2.
Resident Welfare Act as the senior point of contact for residents, complaints and concerns.
Promote respectful behaviour and compliance with house rules.
Manage challenging behaviour, disputes and incidents professionally.
Identify and escalate safeguarding and welfare concerns.
Liaise with local authorities, housing teams, support services and external agencies.
Treat residents fairly, respectfully and confidentially while maintaining professional boundaries....
Complex Manager employer: LHG - London Hotel Group
LHG (London Hotels Group) is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Housing Manager in Greater London, you will benefit from a collaborative environment where your contributions directly impact the lives of diverse communities, alongside opportunities for training and development in the hospitality sector. Join us to make a meaningful difference while enjoying a fulfilling career in a dynamic and inclusive setting.
