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- Tasks: Deliver technical support and manage relationships to ensure project success across the South West.
- Company: Join a leading procurement group focused on improving communities and public sector projects.
- Benefits: Enjoy a competitive salary, generous holiday, hybrid working, and personal development budget.
- Why this job: Make a real impact in communities while developing your career in a dynamic environment.
- Qualifications: Experience in client-facing roles and knowledge of construction project management is essential.
- Other info: Flexible working options and opportunities for professional growth await you!
The predicted salary is between 39000 - 65000 ÂŁ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board. South West Procurement Alliance (SWPA) is one of five regional business units within LHC Procurement Group (LHCPG). We work with local authorities, social landlords and public sector bodies to deliver compliant, efficient and value‑for‑money procurement solutions that improve homes, buildings and communities.
This is a field‑based role that combines technical expertise, relationship management and on‑site support, working closely with clients, appointed companies and internal colleagues to ensure projects are delivered to the highest standards.
What you will be doing:
- Taking responsibility for the successful delivery of technical added value support services across the South West region.
- Working closely with SWPA clients and appointed companies to facilitate clear communication and achieve the best possible project outcomes.
- Building in‑depth operational knowledge of LHCPG frameworks, technical specifications and pricing structures.
- Providing technical support to SWPA clients throughout building programmes and individual projects.
- Visiting client premises and construction sites to monitor progress, quality and compliance with specifications.
- Validating technical and pricing compliance of appointed companies against framework requirements.
- Building strong relationships with partners, suppliers and stakeholders, becoming a trusted technical point of contact.
- Supporting the development and improvement of LHCPG framework products by providing regional technical insight.
- Maintaining accurate records and audit trails using Outlook and the LHCPG CRM system.
- Liaising with technical colleagues across LHCPG to share best practice and ensure national requirements are delivered locally.
- Representing SWPA at meetings, events, workshops, product launches and conferences.
What you need:
- Experience working face to face with clients and stakeholders in a customer‑focused environment.
- Experience managing construction or building projects from feasibility through to completion.
- Strong understanding of construction and project management methodologies.
- Knowledge of UK public sector procurement regulations and their practical application.
- Experience working with CRM systems or similar databases.
- Degree or equivalent experience in Quantity Surveying, Building Surveying or Construction Project Management.
- Excellent interpersonal and communication skills.
- Strong organisational skills with the ability to manage your own diary and workload.
- Good commercial awareness with strong numeracy and analytical skills.
- Experience writing specifications and developing pricing schedules.
- (Desirable) Experience developing client relationships that deliver business growth.
- (Desirable) Knowledge of social housing and local authority sectors within England.
What you'll get:
- Salary of ÂŁ52,000 per annum
- Highly attractive pension scheme
- 34 days holiday + bank holidays
- Hybrid working with a primarily field‑based role and one day per week at the Exeter office
- £1,000 per annum individual training budget (post‑probation)
- ÂŁ300 per annum personal wellbeing allowance
- Enhanced maternity & paternity benefits and private healthcare (post‑probation)
- Flexibility, volunteering day, employee discounts and more
Don’t miss out on this exciting opportunity to join LHCPG and make a meaningful impact on communities across the UK. Apply now and take the next step in your career journey with us!
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified.
Technical Support Manager- SWPA in Exeter employer: LHC
Contact Detail:
LHC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Manager- SWPA in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on platforms like LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how you can contribute to their goals. Tailor your responses to highlight your relevant experience and skills that align with the role.
✨Tip Number 3
Showcase your technical expertise during interviews. Be ready to discuss specific projects you've managed, challenges you've overcome, and how you’ve added value in previous roles. This will demonstrate your capability as a Technical Support Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Manager- SWPA in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technical support and project management. We want to see how your skills align with what we do at SWPA!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, emphasise your interpersonal skills. Share examples of how you've successfully communicated with clients or stakeholders in the past.
Highlight Relevant Experience: Don’t forget to mention any experience you have with construction projects or public sector procurement. We’re looking for someone who understands the ins and outs of these areas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LHC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction and project management methodologies. Familiarise yourself with the specific frameworks and specifications used by the South West Procurement Alliance, as this will show that you're not just interested in the role but also understand the nuances of the industry.
✨Build Rapport
Since this role involves a lot of client interaction, practice your interpersonal skills. Think about how you can establish a connection with the interviewers. Maybe share a relevant experience where you successfully managed client relationships or resolved issues on-site. This will demonstrate your customer-focused approach.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your workload and diary effectively. You might want to bring examples of how you've juggled multiple projects or tasks in the past. This will highlight your ability to stay organised, which is crucial for a Technical Support Manager.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. Inquire about their current projects or challenges they face in the procurement process. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
