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- Tasks: Provide top-notch support to employees and clients while resolving service requests.
- Company: Leading wealth management firm with a focus on customer service excellence.
- Benefits: Gain valuable experience in financial systems and work in a dynamic team environment.
- Why this job: Kickstart your career in tech while making a real impact in the finance sector.
- Qualifications: Strong communication skills and a passion for learning are essential.
- Other info: Join a vibrant team in London with opportunities for growth and development.
The predicted salary is between 1500 - 2100 £ per month.
A leading wealth management firm is seeking Trainee Service Centre analysts to provide high-quality support to employees and clients. The role involves handling service requests and resolving incidents while promoting a positive customer service experience. Candidates should have strong communication skills and a willingness to learn. This position offers a unique opportunity to work with enterprise-grade financial systems within a dynamic team in London, making a meaningful impact on both clients and staff.
Tech Service Desk Analyst – Trainee in England employer: LGT Vestra LLP
Contact Detail:
LGT Vestra LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Service Desk Analyst – Trainee in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our communication skills and how we can provide that top-notch customer service they’re after.
✨Tip Number 3
Show off our eagerness to learn! During interviews, let’s share examples of how we’ve tackled challenges in the past and what we’ve learned from them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Tech Service Desk Analyst – Trainee in England
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for tech and customer service shine through. We want to see that you're excited about the opportunity to learn and grow with us!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. Mention any previous customer service roles or tech-related projects that showcase your ability to handle service requests.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon. Make it easy for us to see why you’d be a great fit for the Tech Service Desk Analyst role.
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at LGT Vestra LLP
✨Know Your Tech Basics
Brush up on your knowledge of common IT issues and service desk tools. Familiarise yourself with the types of incidents you might encounter in a wealth management firm, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a specific service request, so think about how you can convey information clearly and effectively.
✨Demonstrate Your Willingness to Learn
Be prepared to discuss how you've approached learning new skills in the past. Share examples of when you took the initiative to learn something outside your comfort zone, as this will highlight your enthusiasm for growth in the tech field.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for, and it shows that you’re genuinely interested in being part of their team.
