At a Glance
- Tasks: Manage client portfolios and ensure high-quality service delivery.
- Company: Dynamic organisation focused on excellence and teamwork.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to grow your career while making a real impact.
- Why this job: Be a key player in delivering exceptional client experiences and driving team success.
- Qualifications: Strong organisational skills and a passion for client service.
The predicted salary is between 35000 - 44000 £ per year.
The Client Manager is responsible for the production of high standards of departmental work. This means completing their own workload, allocating and reviewing the work of team members and being a strong role model for the vision, mission and values of the organisation. The role requires a quality focused individual who is organised, and deadline driven.
Role:
- Provide an excellent level of service to a small portfolio of Clients which meets and exceeds their expectations.
- Manage an allocated Client portfolio in a manner which ensures that the required standards of compliance and service are achieved and sustained at all levels.
- Support the Director to ensure day to day activities are completed within the timeframes and requirements set.
- Ensure planning processes meet client needs and statutory deadlines.
- Review team files to ensure all standards, quality and compliance requirements are met and issues identified.
- Give feedback on the quality and standard of work produced by junior team members and highlight areas for development.
- Develop skills and knowledge relevant to a full range of clients and utilise that knowledge to deliver a great service and to develop colleagues.
- Build strong relationships with Managers, team members and clients to facilitate the completion of work to deadlines.
- Ensure the correct client documentation is received.
Client Manager in Southend-on-Sea employer: LGS Vision Recruitment
As a Client Manager at our organisation, you will thrive in a supportive and collaborative work culture that prioritises excellence and professional growth. We offer comprehensive training and development opportunities, ensuring you can enhance your skills while delivering exceptional service to our valued clients. Located in a vibrant area, our company fosters strong relationships and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
