Field Service Engineer (AWP Specialist) in London
Field Service Engineer (AWP Specialist)

Field Service Engineer (AWP Specialist) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair Aerial Work Platforms while providing top-notch field support.
  • Company: Join LGMG UK, a leading player in construction machinery.
  • Benefits: Enjoy a competitive salary, company vehicle, and ongoing training.
  • Why this job: Make a real impact in the field with cutting-edge machinery.
  • Qualifications: 4+ years of experience with AWPs and strong problem-solving skills.
  • Other info: Flexible working and a supportive team environment await you.

The predicted salary is between 36000 - 60000 £ per year.

Location: Greater London area, Remote

Employment Type: Full-Time

About the Role: We are seeking an experienced Field Service Engineer to join our team, specialising in the maintenance and repair of Aerial Work Platforms (AWPs). The successful candidate will provide high-quality field support, working independently to diagnose and repair LGMG Machinery across the south of England (London, Oxford, Bristol, Southampton).

About us: LGMG UK is an oversea subsidiary of Lingong Heavy Machinery Co. Ltd. (LGMG) with business sections covering aerial work platforms, telehandlers, and mining machinery. LGMG has emerged as a significant player in China's construction machinery industry, ranking among the top 100 global construction machinery manufacturers, the top 30 in China, and the top 5 among Chinese manufacturers of aerial work platforms. At LGMG UK we provide direct machine sales, service, and parts support for our aerial work platforms and telehandlers throughout the UK and Ireland.

Key Responsibilities:

  • Perform routine maintenance, inspections, and repairs on a range of Aerial Work Platforms (AWPs).
  • Diagnose mechanical, electrical, and hydraulic faults efficiently and accurately.
  • Provide on-site technical support and ensure all work is completed to company and safety standards.
  • Provide over the phone technical support.
  • Maintain detailed service reports and documentation.
  • Manage workload effectively while working independently across assigned territories.
  • Deliver excellent customer service and maintain strong client relationships.
  • Ensure compliance with health and safety regulations at all times.

Requirements:

  • Minimum 4 years of hands-on experience working with Aerial Work Platforms (AWPs).
  • Full UK driving licence (clean or minimal endorsements).
  • Strong knowledge of mechanical, electrical, and hydraulic systems.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Willingness to travel throughout the south of England mainly covers: London, Oxford, Bristol, Southampton.

Preferred:

  • IPAF or CAP qualification (advantageous but not essential).
  • Experience with a variety of AWP makes and models.
  • Experience with Telehandler maintenance and repair.

What We Offer:

  • Competitive salary.
  • Company vehicle and uniform provided.
  • Company phone.
  • Company laptop.
  • Flexible working.
  • Company sick leave.
  • Ongoing training and professional development.
  • Supportive team environment.

Field Service Engineer (AWP Specialist) in London employer: LGMG UK

At LGMG UK, we pride ourselves on being an exceptional employer, offering a supportive team environment and a commitment to ongoing training and professional development for our Field Service Engineers. With competitive salaries, flexible working arrangements, and the provision of company vehicles and equipment, we ensure our employees have the tools they need to succeed while enjoying a fulfilling work-life balance in the vibrant Greater London area.
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Contact Detail:

LGMG UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer (AWP Specialist) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your experience with Aerial Work Platforms. Include photos of past projects or repairs you've done. This can really set you apart when chatting with potential employers.

✨Tip Number 3

Prepare for interviews by brushing up on common technical questions related to AWPs. Practice explaining your problem-solving process and how you handle customer service situations. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at LGMG UK. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Field Service Engineer (AWP Specialist) in London

Mechanical Systems Knowledge
Electrical Systems Knowledge
Hydraulic Systems Knowledge
Field Service Support
Diagnostic Skills
Technical Support
Customer Service Skills
Attention to Detail
Problem-Solving Skills
Health and Safety Compliance
Documentation Skills
Independent Work
Time Management
IPAF or CAP Qualification (advantageous)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Aerial Work Platforms (AWPs) and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your hands-on experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share specific examples of your problem-solving skills and customer service experience that relate to the job.

Show Off Your Technical Skills: Since this role involves diagnosing mechanical, electrical, and hydraulic faults, make sure to mention any relevant technical skills or certifications you have. We love seeing candidates who can hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at LGMG UK!

How to prepare for a job interview at LGMG UK

✨Know Your AWPs Inside Out

Make sure you brush up on your knowledge of Aerial Work Platforms. Familiarise yourself with different makes and models, as well as common mechanical, electrical, and hydraulic issues. This will not only help you answer technical questions but also show your passion for the role.

✨Show Off Your Problem-Solving Skills

Prepare to discuss specific examples where you've diagnosed and repaired faults in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your hands-on experience and ability to work independently, which is crucial for this position.

✨Communicate Clearly and Confidently

Since you'll be providing on-site and over-the-phone support, practice explaining technical concepts in simple terms. Good communication is key, so be ready to showcase your customer service skills and how you maintain strong client relationships.

✨Be Ready to Discuss Safety Standards

Health and safety compliance is a big deal in this role. Be prepared to talk about your understanding of safety regulations and how you've implemented them in previous jobs. This shows that you take safety seriously and can be trusted to work independently across various sites.

Field Service Engineer (AWP Specialist) in London
LGMG UK
Location: London

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