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- Tasks: Maintain and repair Aerial Work Platforms while providing top-notch field support.
- Company: Join LGMG UK, a leading player in construction machinery.
- Benefits: Enjoy a competitive salary, company vehicle, and ongoing training.
- Why this job: Make a real impact in the construction industry with hands-on work.
- Qualifications: 4+ years of experience with AWPs and strong problem-solving skills.
- Other info: Flexible working and a supportive team environment await you.
The predicted salary is between 36000 - 60000 £ per year.
Location: South of England, Remote
Employment Type: Full-Time
About the Role: We are seeking an experienced Field Service Engineer to join our team, specialising in the maintenance and repair of Aerial Work Platforms (AWPs). The successful candidate will provide high-quality field support, working independently to diagnose and repair LGMG Machinery across the UK.
About us: LGMG UK is an oversea subsidiary of Lingong Heavy Machinery Co. Ltd. (LGMG) with business sections covering aerial work platforms, telehandlers, and mining machinery. LGMG has emerged as a significant player in China's construction machinery industry, ranking among the top 100 global construction machinery manufacturers, the top 30 in China, and the top 5 among Chinese manufacturers of aerial work platforms. At LGMG UK we provide direct machine sales, service, and parts support for our aerial work platforms and telehandlers throughout the UK and Ireland.
Key Responsibilities:
- Perform routine maintenance, inspections, and repairs on a range of Aerial Work Platforms (AWPs).
- Diagnose mechanical, electrical, and hydraulic faults efficiently and accurately.
- Provide on-site technical support and ensure all work is completed to company and safety standards.
- Provide over the phone technical support.
- Maintain detailed service reports and documentation.
- Manage workload effectively while working independently across assigned territories.
- Deliver excellent customer service and maintain strong client relationships.
- Ensure compliance with health and safety regulations at all times.
Requirements:
- Minimum 4 years of hands-on experience working with Aerial Work Platforms (AWPs).
- Full UK driving licence (clean or minimal endorsements).
- Strong knowledge of mechanical, electrical, and hydraulic systems.
- Ability to work independently with minimal supervision.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Willingness to travel throughout the UK but mainly covers south of England.
- Right to work in the UK.
Preferred:
- IPAF or CAP qualification (advantageous but not essential).
- Experience with a variety of AWP makes and models.
- Experience with Telehandler maintenance and repair.
What We Offer:
- Competitive salary.
- Company vehicle and uniform provided.
- Company phone.
- Company laptop.
- Flexible working.
- Company sick leave.
- Ongoing training and professional development.
- Supportive team environment.
Field Service Engineer (AWP Specialist) employer: LGMG UK
Contact Detail:
LGMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (AWP Specialist)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Aerial Work Platforms, make sure to highlight that in conversations. Bring up specific projects or challenges you’ve tackled – it’ll help you stand out as the go-to expert we need.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets seen by the right people at LGMG UK. Plus, it shows you’re genuinely interested in joining our team.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. We want to see how you handle real-life scenarios, so think of examples where you’ve excelled in diagnosing issues or providing top-notch support.
We think you need these skills to ace Field Service Engineer (AWP Specialist)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Aerial Work Platforms (AWPs) and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share specific examples of your problem-solving skills and customer service experience that relate to our needs.
Show Off Your Technical Skills: When filling out your application, make sure to mention your knowledge of mechanical, electrical, and hydraulic systems. We’re keen on candidates who can diagnose faults efficiently, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at LGMG UK
✨Know Your AWPs Inside Out
Make sure you brush up on your knowledge of Aerial Work Platforms. Familiarise yourself with different makes and models, as well as common mechanical, electrical, and hydraulic issues. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and repaired faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and solve problems independently, which is crucial for a Field Service Engineer.
✨Emphasise Customer Service Experience
Since you'll be working directly with clients, highlight any previous experience in customer service. Share stories that showcase your communication skills and how you've built strong relationships with clients. This will reassure them that you can deliver excellent service while maintaining safety standards.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and ongoing training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
