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For Companies At a Glance
- Tasks: Manage luxury OEM partnerships and drive performance improvements.
- Company: LGM is a leader in warranty, finance, and insurance services for the Canadian automotive industry.
- Benefits: Enjoy a hybrid work model, competitive salary, and comprehensive benefits including paid volunteer time.
- Why this job: Join a purpose-driven culture focused on innovation and social impact while shaping customer experiences.
- Qualifications: 5+ years in account or program management, preferably in automotive or finance sectors.
- Other info: Bilingual skills in English and French are an asset.
The predicted salary is between 96000 - 126000 £ per year.
The Organization :
LGM is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. Since 1998, LGM has been successfully supplying quality products and leading training solutions to Canadian automotive dealerships. Dealer partnerships are complimented with the strong backing and support of their automotive manufacturing brands, which include BMW / MINI, Kia, Mazda, Volvo, Jaguar, Land Rover / Range Rover and Mitsubishi Motors.
The Job :
Reporting to the VP, OEM Management and Performance, this role is responsible for driving the growth, performance, and strategic program management of our luxury OEM partnerships. This role oversees the development, implementation, and continuous improvement of programs designed to optimize partner performance, deliver actionable business intelligence, and enhance the overall customer experience. This role will manage key relationships with luxury OEMs, coordinate cross-functional initiatives, and serve as the subject matter expert for program management and performance optimization within this segment.
Key Responsibilities :
Ability to develop and maintain strong relationships with OEM partners, ensuring alignment on objectives and fostering long-term collaboration.
Required Skills :
Proficiency in analyzing performance metrics, dealer feedback, and market trends to develop data-driven recommendations and strategic insights. Excel skills required .
Ability to identify program or product-related issues, distinguish them from sales execution challenges, and implement timely , effective corrective actions.
Strong ability to create, deliver, and articulate well-structured business reviews, performance updates, and strategic recommendations to stakeholders at all levels. PPT skills required .
Skilled in advocating for program-driven initiatives, securing OEM buy-in, and influencing stakeholders to drive contract sales, revenue growth, and improved consumer experience.
Strong organizational skills to manage multiple OEM programs, ensure timely execution of deliverables, and balance competing priorities effectively.
Extensive experience working with automotive dealerships and / or OEMs, particularly within the luxury segment.
Bilingual (English / French) oral and written skills are an asset.
Experience :
A minimum of 5+ years’ experience in an account or program management role.
At least 5+ years’ experience in the automotive, finance, or insurance industries, with a focus on strategic partnerships or OEM relations preferred.
Core Competencies :
Communicat ion – Able to clearly and articulately present information in both spoken and written word.
Collaboration – Develops positive relationships with others in order to build consensus, morale and commitment to goals and objectives .
Innovation – Displays the ability to think outside of the box in order to develop creative and new solutions that meets current and future needs.
Flexibility – Easily adapts to changing environment and resources.
Productivity – Strives to consistently achieve excellence in all tasks and goals.
Accountability – Takes personal ownership and responsibility for the quality and timeliness of work commitments and decisions.
The Rewards :
- Competitive compensation : $120,000 – 150,000
- Hybrid work model based in Toronto
- Comprehensive benefits package, including health, RRSP, paid volunteer time and your birthday off
- Vehicle rebate program (up to $400 / month)
- Ongoing education sponsorship and career development opportunities
- A purpose-driven culture committed to innovation and social impact
Ready to Shape the Future of Customer Experience?
Apply now at lgm.ca / careers
Let’s redefine excellence together.
Required Skills
Required Experience
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OEM Program Manager - Luxury employer: LGM Financial Services Inc.
Contact Detail:
LGM Financial Services Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OEM Program Manager - Luxury
✨Tip Number 1
Network with professionals in the automotive industry, especially those who have experience with luxury OEMs. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the specific challenges and opportunities in this sector.
✨Tip Number 2
Familiarise yourself with the latest trends and performance metrics in the luxury automotive market. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry and its dynamics.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed partnerships or programmes in the past. Highlight your ability to analyse data and implement strategic recommendations that led to measurable improvements.
✨Tip Number 4
Showcase your communication skills by practising how to present complex information clearly and concisely. You may be asked to deliver a mock business review during the interview, so being articulate and confident is key.
We think you need these skills to ace OEM Program Manager - Luxury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account or program management, particularly within the automotive or luxury sectors. Emphasise your skills in analysing performance metrics and managing OEM relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and your understanding of luxury OEM partnerships. Use specific examples to demonstrate how your previous experiences align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since communication is key for this role, ensure that your application materials are well-structured and free of errors. Highlight any experience you have in presenting business reviews or strategic recommendations to stakeholders.
Highlight Bilingual Abilities: If you are bilingual in English and French, make sure to mention this prominently in your application. This could be a significant advantage for the role and should be showcased in both your CV and cover letter.
How to prepare for a job interview at LGM Financial Services Inc.
✨Know Your OEMs
Familiarise yourself with the luxury OEM partners that LGM works with, such as BMW, Jaguar, and Volvo. Understanding their brand values and market positioning will help you articulate how you can enhance these partnerships during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with analysing performance metrics and market trends. Bring examples of how you've used data to drive strategic decisions in previous roles, as this is crucial for the OEM Program Manager position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding program-related issues. Think of specific instances where you identified challenges and implemented effective solutions, as this will demonstrate your capability in managing multiple OEM programs.
✨Highlight Your Communication Skills
Since the role requires presenting business reviews and performance updates, practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a relevant topic to showcase your PowerPoint skills and ability to engage stakeholders.
