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- Tasks: Join our team to clean and maintain guest rooms, ensuring a sparkling environment.
- Company: Be part of LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Make a difference in guests' experiences while growing personally and professionally in a supportive team.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service are essential.
- Other info: Located near Derby, with easy access to the Peak District and local attractions.
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Team member required to enhance our great team
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.
With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.
The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Weekend Housekeeping Team Member employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and expectations of the hotel industry. Understanding what makes a space truly inviting can help you stand out during the interview process.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will demonstrate your ability to fit into our supportive environment.
✨Tip Number 3
Highlight your attention to detail by discussing any past experiences where you identified and resolved issues that improved guest satisfaction. This is crucial for a Housekeeping Team Member.
✨Tip Number 4
Be ready to discuss your time management strategies. We value candidates who can prioritise tasks effectively, so think of ways you've managed your workload in fast-paced environments.
We think you need these skills to ace Weekend Housekeeping Team Member
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous housekeeping or customer service experience in your application. Mention specific tasks you have performed that align with the responsibilities of a Housekeeping Team Member.
Showcase Attention to Detail: Since attention to detail is crucial for this role, provide examples of how you have demonstrated this skill in past positions. This could include instances where you identified and resolved issues that others may have overlooked.
Express Your Passion for Hospitality: Convey your enthusiasm for working in the hospitality industry. Share why you enjoy providing exceptional service and how you believe it impacts guests' experiences positively.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to show that you understand what the company is looking for in a candidate.
How to prepare for a job interview at LGH Hotels Management
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured cleanliness and organisation in your work. Highlight how you spot areas needing extra care.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share instances where you went above and beyond for guests, ensuring their comfort and satisfaction. This will show your passion for providing a great experience.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experiences working collaboratively with others and how you contribute to a positive team environment. Mention your punctuality and reliability as well.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift and move heavy objects.
