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For Companies At a Glance
- Tasks: Ensure smooth hotel operations during the night, providing guest services and maintaining safety.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality sector.
- Qualifications: Previous hotel experience, excellent customer service skills, and a calm demeanour under pressure.
- Other info: Work just three nights a week with great career growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
The Opportunity
Are you reliable and responsible? We are looking for a Night Porter to ensure our hotel runs smoothly during the night shift.
What You'll Do:
- Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
- Safety First: Maintain security and safety procedures throughout the night.
- Cleaning: Cleaning and maintaining the general standards of the public areas.
- Security Checks: Perform regular security checks to keep our hotel safe.
- Support Staff: Provide general support to hotel staff during the night shift.
- Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
- Food & Beverage Service: Serve food and beverages to guests when required.
- Emergency Response: Manage any emergency situations that occur.
- Reporting: Prepare reports for senior management as required.
Work 3 nights a week. Contract is for 24hrs, 10.30pm - 07.00am.
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate:
- Previous experience working in a hotel or similar environment, preferably in a night porter role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.
Hotel:
Our Preston Leyland Hotel, which has a total of 93 bedrooms, is positioned only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, making the Preston Hotel an attractive location for delegates travelling across the UK.
About us:
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Night Porter in Preston employer: LGH Hotels Management
Contact Detail:
LGH Hotels Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Night Porter role!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for any Night Porter positions you find. It shows initiative and can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest services and safety procedures. We want to see how you handle high-pressure situations, so think of examples from your past experience that highlight your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the Night Porter position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter in Preston
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in hotel roles, especially as a night porter. We want to see how your background aligns with what we’re looking for!
Be Personable: Since this role involves guest services, let your friendly and professional side shine through in your application. We love seeing candidates who can communicate well and create a welcoming atmosphere.
Safety First!: Don’t forget to mention your understanding of safety and security procedures. This is super important for us, so if you have any relevant experience or training, make sure to include it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at LGH Hotels Management
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its services. Familiarise yourself with their guest offerings, safety protocols, and any recent news about the hotel. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think of situations where you handled requests or resolved issues effectively, as this will demonstrate your ability to manage guest services professionally.
✨Demonstrate Your Calm Under Pressure
The night shift can bring unexpected challenges. Be ready to discuss how you've remained calm in high-pressure situations before. Share specific examples that highlight your problem-solving skills and ability to handle emergencies, as this will reassure them of your capability in maintaining safety and security.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics during the night shift or how they handle emergency situations. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
